Metropolis Apartments

Reviews

• AA

  Alex Alex

  2 days ago
  1.0
  Metropolis bad parking stop 1 hour 30 buks , For one hour never use their app guys just go
• HZ

  hang zhou

  4 days ago
  1.0
  I lived here for two years, and every change-of-occupancy process has been a nightmare. This year, management suddenly accused me of replacing a showerhead—even though it was already there when I moved in and passed multiple inspections. The leasing office has been unhelpful and evasive, while manager Travis simply repeats the same lines instead of offering a solution. Poor management and zero accountability.
• NT

  Negin Ta

  Aug 12, 2026
  1.0
  I strongly recommend thinking twice before moving here. My experience with this property cost me roughly $12,000 between moving expenses, lost money, and having to break my lease early just to get out of a situation that had become unbearable. For more than six months, I dealt with constant noise from the unit above me, including a large dog running back and forth over my bedroom at all hours. I repeatedly reported the problem and provided documentation, including records of my complaints and police-related documentation, but the situation was never properly resolved. Eventually, management approved my early move-out. The living conditions were also extremely disappointing. The trash room near my unit regularly smelled terrible, the unit had very little natural sunlight, the air-conditioning system was extremely loud, and I did not find the pool environment or overall property particularly family- or kid-friendly. My interactions with some members of the management office also left me feeling dismissed rather than supported. The move-out process was even worse. During my move-out, management entered my unit in connection with a reported water issue from the unit below. When I returned, I did not see any obvious flooding or significant water damage in my bathroom. Despite that, portions of the wall were opened up for remediation. I later received charges of $1,422.25 for remediation to my unit and another $1,986.94 for remediation to Unit 1314, a different unit. I dispute these charges and have now requested the invoices, reports, photographs, work orders, dates of service, and an explanation of why I am supposedly responsible for remediation in another apartment. My security deposit was also tied up in this process for months. After insurance payments and credits were applied, I eventually received only about $442 back, while management continued to apply disputed remediation and cleaning charges against the account. What makes this especially frustrating is that I moved out early because of problems I had been reporting for months. Instead of feeling that management helped resolve those problems, I ended up spending thousands of dollars to leave and then had to fight through a complicated move-out statement and remediation charges afterward. I have emails, account statements, photographs, complaints, and other documentation related to my experience. I am still requesting the complete remediation documentation because I do not believe these charges have been adequately explained. This was one of the most stressful and expensive rental experiences I have ever had. Before signing a lease here, document everything, read every move-out provision carefully, keep copies of every complaint, and understand exactly how management handles noise complaints, water claims, insurance, remediation, and security deposits. I wish someone had warned me before I moved in.
• DS

  David P Samson

  Jul 16, 2026
  1.0
  Scheduled a viewing of the units, they decided it was appropriate to cancel last second, . As someone who cleared his day out to view their units, I don’t feel it is appropriate to cancel last second very unprofessional, no apology. They just call you and let you know. we are leaving early today, and make their problems your problem, unacceptable, I will not be renting with this mismanaged garbage company
• SH

  Suli Huang

  Jun 15, 2026
  3.0
  I lived at Metropolis for two years, and my overall impression is genuinely mixed. Here are the things that stood out to me, both good and bad. What I liked: The leasing office is excellent — consistently responsive and on top of things. Whenever I had an issue or a problem, the staff handled it as quickly as possible. Maintenance was the same: prompt and fast. The leasing agents and office staff were professional and friendly throughout my time here, so on the service/people side, I was quite satisfied. The amenities are also solid. There's a pool, a jacuzzi, and a BBQ area. A few facilities had ongoing problems (the sauna, for example, was never properly fixed the entire time I lived here), but on the whole I was happy with what was available. What I didn't like: My biggest complaint by far is the build quality of the buildings. The floors feel very thin. I regularly got noise complaints from the unit below about footsteps — but we weren't throwing parties or running around, just living normally. We even switched to extra-cushioned slippers to try to help. The neighbor below would sometimes bang on the ceiling, and even though we weren't doing anything out of the ordinary, it gave us real anxiety. We ended up constantly worrying about being "too loud" just going about our daily lives at home, which made the place feel genuinely uncomfortable to live in. A couple of minor annoyances (more nitpicks than real problems): - The buildings are tall, which means the parking garage has a lot of levels. If your spot ends up on the 5th or 6th floor, expect to spend 5–10 minutes just driving up or down each time. If you're ever on a tight schedule, build in an extra 10 minutes to get out of the garage. - If you have a pet, be aware that the grassy areas tend to have a lot of uncollected dog waste, and the smell can get unpleasant. This may not be entirely on management — but I've lived in SoCal apartments for nearly 10 years, and this is the worst I've seen it at any community. One possible reason: the complimentary poop bag stations are often empty (sometimes for about a week each month). Picking up after your pet is obviously the owner's responsibility, but if people assume bags will be available and don't bring their own, then find the station empty, a lot of them just won't pick up. (That's only my guess.) Overall: Despite the issues, I was still fairly satisfied living here. If the things I mentioned above don't bother you too much, I'd highly recommend it.