1 star.
My experience with this management company regarding my security deposit has been extremely frustrating and disappointing.
I moved out months ago and have still not received my security deposit refund. I was repeatedly told that the check would be reissued and sent to the correct address, yet I never received tracking information, confirmation, or any clear communication. Every time I follow up, I either get vague answers or complete silence.
I have already updated my address multiple times and continued trying to resolve this professionally and patiently, but the delays just continue without explanation.
At this point, it honestly feels like they are intentionally avoiding responsibility instead of simply resolving the issue properly. Returning a tenant’s deposit should not take months of emails, follow-ups, and stress.
Be very careful and make sure you document everything if you rent here, especially regarding deposits and move-out communication.
GN
Garrett Newsom
Jan 22, 2026
I’m writing this review and others to document my personal experiences and warn future renters of the type of experience they may encounter. Cobble Oaks Apartments in Gold River, CA (formerly owned by FPI, now managed by Asset Living) is a prime example of poor management, laziness, hazards and careless operations.
For context I applied on December 27, 2025, was approved in early January, and scheduled to move in on January 17. My initial introduction was positive through a leasing agent that moved during my moving process. (She was the last positive experience I had) During the chaperoned walkthrough on Jan 16, I flagged multiple issues (stained ceilings and carpet, iced-over fridge, loose dishwasher, poor repairs, dirt and grime and was promised they’d be fixed. Mind you, this was based upon a turned apartment ready for move in. When confronted about this (Sativa) Leasing management stated that they only had a few days to turn the apartment, despite the fact that this process has been ongoing for two weeks. Excuses were made citing, holidays and vacations.
On move-in day, the gate was locked and my code didn’t work. I only got in because another resident used their key fob. Leasing claimed they couldn’t help because they were “the only one in the office.” Despite only being a 20’ foot walk to a visible gate (door) that they could’ve used.
Despite this after Being pushed to improperly, sign paperwork with attitude, I accepted keys. I went into my new home with a few belongings and attempted to run a load of new dishes. Shocker the dishwasher fell completely out, flooding the floor and exposing foam and loose electrical wiring. Management dismissed this clear safety hazard as a routine maintenance issue.
When I cited California habitability laws, management became defensive and suggested refunding my money instead of fixing the problem stating that because of this, I was unwilling to work with them in a non-defensive manner… Sorry, If this is how they treat tenants before move-in, imagine being trapped here for 12 months. I walked away. Renters should too.