Clayton Creek Apartments

Reviews

• NA

  Nicole Aguasvivas

  Sep 26, 2026
  5.0
  I recently rented an apartment and had such a great experience with Mitch! He was extremely helpful, professional, and made the entire process so smooth and stress-free. I needed to move in right away, and Mitch went above and beyond to help make that happen quickly. He was responsive, easy to work with, and made everything feel simple from start to finish. I’m very happy with my experience and would definitely recommend Mitch to anyone looking for an apartment!
• MC

  Mari Cruz

  Sep 24, 2026
  1.0
  ⭐️ 1 STAR Very disappointing experience, especially as a young first-time renter. I applied to this community and was asked to provide additional documentation. However, before I even had an opportunity to email the requested documents, my application was automatically denied because I did not have an established credit history. What made the experience even more uncomfortable was how I felt I was being treated throughout the process. As an African American applicant, I felt like I was being treated as though I was trying to scam the community simply because I was a first-time renter without credit. I cannot speak to the property’s intentions, but that was genuinely how the interaction made me feel. If the lack of credit was going to result in an automatic denial, I wish that had been made clear before I spent time applying and gathering information. I should have at least been given the opportunity to submit the requested documents for further review. First-time renters with no established credit: please ask very specific questions about the property’s screening requirements before paying an application fee. Based on my experience, I would not recommend wasting your time applying if you don’t have an established credit history.
• CC

  CellaBella

  Apr 19, 2026
  2.0
  Lived here for a couple of years loved it at first. But then the renovations started and they raised the rent!!. The basketball court being closed really broke my son’s heart. Eventually I had to break my lease due to the rent being raised so high for a one bedroom. The fact it was $1900 to almost 2300 I couldn’t afford it.
• SI

  Samantha Ibarra

  Sep 11, 2024
  1.0
  Not only do we share this apartment complex with other people, but the number of roaches I have seen in and out of the apartments and the number of mice I have seen running around the complex is unbelievable. I have tried contacting the apartment managers but have had difficulty reaching anyone. I have to call the complex 5+ times until they decide to answer. And if you're looking for their phone number, it's at the bottom of their website. When you click to contact, the phone number on top is disconnected if anyone is wondering. When they did answer, I was rudely greeted with, "We are in a meeting. How can I help." I had informed Camila that there was a roach in my second-story apartment. I keep my place very clean, and I have ESA's, so I can't have the door open. This roach was WAY too big to get in from the window screens. Camila was rude when I asked for her email so I could do my diligence as a renter and have my paper trail. She said, "Well, we are in a meeting" and I said, "Can I just have your email so I can do my part?" She gave it, but it was deafening in my apartment. I had a hard time hearing Camila because the construction guys came to fix my door for the 3rd time in my "newly renovated" apartment, which still needs renovations a year later! I physically came to the leasing office at 4:27 pm. A sign on the door said I would return at 4:45. When I returned at 4:46, I realized the time was swinging, and it was moved to 9:00 am. Because the office was supposed to close at 5, I waited. I knocked on the door with no answer, but to my surprise, I saw the leasing manager, Camila, escaping through the side door, and I had to call her name for her to stop. She turned around with a big smile, and I had her check the email I sent it to, to ensure that my emails were not just being pushed under the rug. She agreed that it was correct, and I am still waiting to receive notice or any word back on the issue. Unfortunately, this is not an isolated case. A neighbor has been trying to reach them for a month and has had plenty of roaches enter the apartment, but the leasing office has yet to reply. There have been many issues with the "newly renovated" apartment, and I will post photos of the problems I have had to deal with. The door had a significant gap, and then, for a while, I could not get in my apartment or out without shaking the door to open it. This was AFTER they had already "fixed" it the first time. I had gotten a notice that said they would come to my place on an exact day to fix any exterior problems. They came the day after, and I woke up at 8 am with a man on my patio (second floor) drilling bolts into my wall. That ended up coming into my bedroom. A time before, I had come home to my hummingbird feeder, which was broken on my patio because of the exterior repairs. I came home to see my patio with the cracked pieces of my hummingbird feeder and sticky with the hummingbird food. No letter that they had accidentally broken my things on my patio. I came home and had to investigate for myself. What sucks as well as I liked these apartments. I chose these because I loved them before. However, this management has lost it when it comes to customer service. I understand that you may be frustrated with renters coming to speak to you about issues, but we live here, and these are things that we are unfortunately paying for. Before, I was proud to show people I lived here, but this place looks horrible. I will post photos of how this complex looks, so if you're considering renting, this is what it is like. I love the location; it is close to a grocery store, within walking distance of what I need, and within a short distance of work. But this will be the last time I sign my lease. If you ask, "Why have you resigned from your lease if the place is so bad?" I have moved so many times in the past years. I came here with the desire for stability and to stay at a location for more than a year, and I will do that, but after this, I would not recommend Clayton Creek Apartments as a place to raise your family or live alone.