Home life happens around the Hearth. We've expanded that idea to encompass an entire Neighborhood filled with resort-level amenities and fabulous touches all designed to bring people together and spread warm, snuggly, deeply-contented feelings throughout. Hearth's communal epicenter is our stunning 17,000 square foot rooftop experience. We're talking full-length pool, crazy big deck, cozy fire pits, gas grills, funky lounge furnishings, and oh yeah–the views! Indoors you'll find two welcoming clubhouses with comfy workspaces, a mini theatre, a fully-stocked game room, a hammock corner, and an ultramodern Fitness Center set up for yoga, Pilates, boot camps, cardio and weights. Like fresh air? 52-acre Central Park is right across the street.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.