Asteria Apartments

Reviews

• EB

  Emma Bonham

  4 days ago
  1.0
  Asteria is INFESTED with cockroaches and scorpions. We had to move out in part due to a job, but our decision would have been the same regardless. Despite the infestation, they are still attempting to charge us for breaking the lease. They should be reported to the Arizona Department of Housing and the buildings should be evacuated and treated properly. We had multiple maintenance requests trying to address the cockroach and scorpion issue, but it was never resolved. We also noticed the mention of scorpions was removed from our requests including our photos of them. When we followed up with Elle to try to come to a compromise, Elle continued to deny infestation issues even though we have sufficient documentation spanning the entirety of our lease. Truly embarrassing and disturbing to continue letting people live like this. Asteria, TAKE ACCOUNTABILITY FOR YOUR PROPERTY.
• HQ

  Hunter Quon

  4 days ago
  1.0
  Avoid if you care about pests or honest management. The apartment itself was good, but since before signing the lease we were met with lack of response and communication. They tend to not respond to emails with simple questions. We dealt with recurring cockroaches and scorpions throughout our tenancy. We submitted multiple requests, which were usually responded to by maintenance (who was great!) although any mention of “scorpions” resulted in management manually removing it from the system and changing it to a generic “pest control” request. A third party pest control person even told us that the cockroach problem was tied to management decisions around the property’s water. No accountability or apology, instead denial, ignoring of emails, and the occasional condescending response. Advertised as a "gated community" though in the time living there, the front vehicle gates were never secure, the side gate would randomly stay open for weeks, and the pedestrian gate was never once locked or secured, despite several requests that were marked "resolved." A few mornings there would be individuals wandering around raiding dumpsters or trying to steal bicycles. Safety is not as advertised. They will charge you a mandatory fee for “trash valet” although trash would be left outside of apartments for days at a time (aka not picked up). The lease states “a container will be provided” but never was, and other residents would just leave bags of garbage outside, so I have to assume containers were not provided as a common practice. The move in conditions were also quite dirty with unusable appliances (e.g., washer had dirty socks and a filter full of grime, the drier was a fire hazard, one of the sinks didn’t work) but maintenance did handle these quickly. Just terribly unprofessional management in my opinion.
• MD

  michealynn dawes

  Sep 8, 2026
  1.0
  These apartments are way below average for the price you’re going to be paying for rent. So many Extra fees etc. The “renovated” look is just a sloppy slap of paint, cracked caulking, crooked and hard to pull out drawers, carpet that have the flat ends of the nails popping out which eventually leads to you getting hurt. I’m pretty sure I spent most of my time stressing about the leaking ac unit, the mold in the vents, the way mold would grow so fast in the corners of the rooms, in the toilet. I cleaned the unit regularly so I knew it was an issue beyond my control. The dishwasher smelt horrible even after deep cleaning it including the filter. BUGS were a common occurrence.. roaches, scorpions, fruit flies, spiders. There are hundreds of roaches running around at night. The office is hard to get a hold of, they don’t answer their phones yet when I go into the office building they’re both sitting in there. The manager likes to park in the handicap spot, her attitude is awful the only nice version I got of her was when we were singing papers to move in. If you want maintenance, pest control etc be prepared to wait weeks for your request to be fulfilled. Neighbors are loud, the neighbors will give you attitude and take pictures of you and your car if you PARK IN THE PARKING SPOT YOU’RE PAYING FOR. There will be dents in your vehicle door because of their pettiness. Outside stinks because no one cares to pick up their dog poop. It smells terrible outside because a tenant has an air vent pushing out their cat litter odor from the window. Pools are always dirty. Gates are always broken and open. Cops are always there for something, definitely not a safe place, we had a neighbor shoot a gun through our unit which led right to our dining area. I can’t imagine what would have happened if we were sitting there at that moment. This isn’t even the first time gun violence has occurred at this property. I could go on and on so do with that information as you please. The only upside to living here is the closeness of stores.
• YY

  Yamini Yanamaddi

  Jul 16, 2026
  5.0
  Great!
• AD

  ayendrila das

  Jul 16, 2026
  5.0
  I have been staying in this apartment for quite sometime and I love everything about this place.