Flagstar Bank Home Loan Center

Reviews

• PB

  Polly Baldwin

  Mar 30, 2026
  1.0
  I just spent 45 minutes of my morning calling three different numbers to just to talk to a person and I never was able to speak to a person about this very dissatisfied
• AA

  Antonio

  Nov 24, 2025
  1.0
  Flagstar is holding a check that I deposited last week until next month. This company is shady.They are dishonest, and they are dishonorable, and I am going to pick it every single branch every single day until I get banned from every single property or I die
• SG

  S G

  May 25, 2024
  5.0
  I bought a new build with Lennar and they transferred my loan to flagstar. Gotta say it’s been great, no surprise fees I’ve noticed, I can see my account balance online—sometimes they maintenance the site and can’t login but it’s usually later at night anyways, I can schedule biweekly payments with the autopay (LOVE THIS!!!), and pay off towards the principal balance when I have extra cash with no prepayment penalties. Love it and looking forward to paying off my mortgage sooner 😄
• JM

  John Mike

  Jan 4, 2024
  1.0
  Website is unresponsive getting a E Mail verifying code to access my mortgage info, Called local Flagstar Mortgagee8mmBank rep, me, I have waited 40 minutes no e mail sent Called local branch contact and Flagstar rep Jason's mailbox is full and I can't leave a message, this is a big Red Flag I need to transfer my mortgage to another lender.
• AS

  Austin Stevenson

  Jun 13, 2023
  1.0
  My mortgage was recently transferred to Flagstar (against my knowledge or will, of course). Thank goodness I have the ability to pay it off, so I don't have to ever deal with them again. Absolutely incompetent doesn't begin to describe the levels of stupidity at this place.

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