Truly the worst customer service I’ve seen in a long time. They are impossible to get a hold of. They are unorganized and provide very little clarity when investigations are ongoing at the properties they “serve.”
I was driven to leave a review because they have a very serious communication problem. In the last year being managed by them, every matter I’ve called about required a minimum of three points of outreach before receiving a response. This has been an ongoing problem with Associa. And looking through other reviews, it appears I am not alone in this feeling. Following the recent sale of our condo, this company is the reason I refuse to ever live in an HOA community again.
TA
Tel Alane
Sep 6, 2026
5.0
I am rating Jennifer Clifford our Property Manager. She is really great. Responsive, helpful and supportive of our HOA. Associa AZ are lucky to have her dedication and commitment to helping organizations such as ours! Thank you Jennifer for everything you do.
KM
Kelley Mccarthy
Aug 28, 2026
5.0
So thankful to Jennifer Clifford for her assistance in obtaining a access fob for the gate. She was very responsive to my request and even brought it to my home for me. Above and beyond.
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