HM
Holly Mercier
Jul 2, 2026
I needed a new remote and clubhouse key and both Holly and Joelle were responsive and helpful. I was able to make a quick appointment and get what I needed easily. Thank you!
MW
Matt L Ward
Jun 30, 2026
Associa Arizona is knowledgeable about the business they conduct. They are informed, courteous and friendly. When I visited their office(s) they were able to point me in the in the right direction to resolve my matter with my HOA.
Joelle was very professional and very thorough today when I went in to pick up the Clubhouse Card, needed for my complex. I made an appointment with her, and she told me what was needed; I appreciate her being so accommodating and friendly! Thank you Joelle!
MF
Michelle Frankenfield
Jun 11, 2026
Joelle was a pleasure to work with during our ARC request. She was responsive, and kept us informed throughout the process. We appreciate her professionalism and support and are thankful for all of her assistance.
SS
Sebastian Sannich
Jun 9, 2026
Very disappointed at the lack of responses and follow through in my community in phoenix . Like many on that sq community app we are sick and tired and frustrated with this new HOA that took over "associa" . We have had breaks ins that have increased, mail being broken into and stolen and all they do is gaslight and refer us to 911. Thats it. Nothing else. All while they increase prices and increase fines and increase the cost of everything else. Then they have Michael come in and gaslight everyone into thinking everything is great and no issues and "associa is number 1" . Well of course he says that because hes biased. Watch him come on here, respond and do the same old tired trick to REAL actual reviews from people who actually live at his units. Have you noticed where all these 5 star reviews are coming from? Go on give them a good solid 10 minutes of reading and you'll notice a trend.. all vendors.. all people who financially stand to gain from "keeping up good relations". If you want to use associa in the future, look for the under 3 star reviews,look at the criticisms. I think youll find a pattern there. Look at the reviews currently sub 3 star. Now imagine what that would be without the 5 star biased reviews and imagine what that rating would be like without them. Exactly like the yelp ones 1.5 take a look. In my opinion, if you have that many poor reviews you need to take a look in the mirror. Yes that means you Michael- many people talking about you in the internal sq app and what you do to gaslight people. You can try to fool yourself but many of us see you for who and what you are. Doesn't have to be that way either. You are in the drivers seat.
Edit: look at them with their generic response of let us address this in a less public manner. What a joke. You havent addressed anything! Thats why I am posting here for everyone else to see!