PMI San Tan

Reviews

• AB

  Anne Bertolio

  Jun 5, 2025
  1.0
  We were shocked by PMI San Tan’s handling of our security and cleaning deposits. We meticulously cleaned the property and even left extra supplies such as light bulbs, a tilt rod, and touch-up paint. Although we had already paid a refundable $250 cleaning deposit, we were still charged $295 for cleaning, with the additional $45 taken from our security deposit. They charged us $6 per light bulb, billing us for four even though only two needed replacement, and $20 for a tilt rod that was already on the property. We were also charged a mandatory $170 carpet cleaning fee for just two small rooms, and an additional $350 for touch-up paint after only one year, despite there being no significant damage beyond normal wear and tear. All of this came after we paid for the full final month of rent despite vacating the property early. It appears that PMI San Tan, especially Eric, is willing to take financial advantage of renters regardless of how well the property is maintained.
• SB

  Shane Bertolio

  Jun 5, 2025
  1.0
  Landlords Beware: As a landlord myself who co-signed for my son’s lease with PMI San Tan, I’ve witnessed firsthand their unprofessional and concerning management practices. Eric's approach to property management is simply unacceptable. He was frequently slow to respond, neglectful in addressing maintenance concerns, and even made unreasonable demands on tenants. These included requiring them to buy and install a fire detector themselves, and overcharging both landlord and tenant for basic touch up paint and other services, something clearly within the landlord’s responsibilities. Not once during the tenancy did Eric or anyone from PMI San Tan personally inspect the property or meet with the tenants to verify conditions. Based on my experience, I would never trust PMI San Tan with managing my own rental properties. They simply do not demonstrate the integrity or diligence required for professional property management.
• EG

  Elizabeth Graff

  Jan 16, 2024
  5.0
  I really appreciate the quick response, and seem to care about concerns poeple have
• BB

  Brittney Brewer

  Jun 16, 2023
  5.0
  The professionalism is top notch! I would highly recommend working with Eric.

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