Valle Norte

Reviews

• NR

  Nefertiti Van der Riese

  May 22, 2026
  1.0
  Don't buy here. Mortgage fraud and contract manipulation. Presently under contract for a QMI home (completed 2024). Superintendent C.D. made an irreversible alteration to my home 1. without authorization, 2. seven days before closing, 3. well after the third-party inspection and VA appraisal had been completed. He also had items in the fridge and perhaps left urine in the toilet during the Pre-Closing Orientation—and that is just the beginning. Seven days later, he still had his job and tried to get me to sign the final home report stating that the unauthorized installation happened before the inspection and appraisal. If that's not enough, my sales agent has withheld management contact info to delay timely escalation and timely cure and has not advocated or intervened on my behalf even if it is in Toll Brothers's interest. My sales agent also left certain portions of the sales contract out when he initially forwarded the DocuSigns for my signature (the Inspection Endorsement and VA Addendum —i.e., the buyer protections). Sales agent Alannah found the missing inspection clause when I came in to ask about the VA Addendum; she was genuinely puzzled by the omissions, so you can probably trust her to send the whole contract to you or your realtor should you buy here. My sales agent, unfortunately, sent only the portions of the contract he wanted me to have. I would say have a buyer's agent or realtor, but they would also have to know what should be in the Toll Brothers contract, which is why leaving those docs out, as my sales agent did, is so devious. I do think that if my sales agent had been Alannah or Norah, they would have set better expectations and, knowing Superintendent Chris D's reckless inclination, got my permission and choice of color before any alteration was made on such short notice to my home. My home was supposedly under the eye of my sales agent, Mark, but he simply did not respect me enough to hold Sup. Chris D accountable to obtaining my permission before any "surprise" alterations were made to my home. He also capitulated and did not advocate for me when the superintendent, pouting for being called to account, refused to give me a proper final walk-through should we reach a resolution for the unauthorized permanent alteration. Might as well add that the community also has a strict but non-responsive HOA, run by AAM (if you know, you know), so if you encounter a vicious neighbor dog or have cigarette smoke intrusion in your home from across the courtyard (yes), despite this being a clear violation of the CC&R's, you will not get a response from the HOA. However, the strict CC&R's can be "weaponized" against you. We are in a resolution phase, and the area production manager, to his credit, agrees that proper processes were not followed. However, my sales agent is again "playing games" and obstructing cure. He, sales, customer care, and/or whomever he is forwarding my concession demand emails to spent two days "conferring" before finally offering an industry standard low-ball concession for the whole mess (it's the "10% off" of concessions when your meal should be free). In other words, they didn't actually confer, they simply stalled until EOD Friday before going out of town. My counter-demand will be further delayed by Mark forwarding the note whenever he gets to it and playing coy about giving me his manager's name and email info, so I cannot communicate with them directly and give a timely response. The contract is sure to go south because of him. This is to say, tomorrow is the deadline, and I will likely not get a response, putting Toll Brothers in default. They probably want to try and flip the house for a little more since receiving the VA Appraisal, but it has also received mysterious dings and dents on the garage door as we sort this out Bottom line, if "they" think they can treat you worse, they will —while pretending that they like you. By "they" I mean my sales agent and his management. Contacting ADRE and AZ ROC either way. Will update pending resolution.
• MW

  Meryl Wade

  Mar 1, 2026
  5.0
  I love it here! Beautiful condo, beautiful community.
• RO

  ROSENDO ORTIZ

  Aug 21, 2025
  5.0
  Un lugar exelente para vivir !!
• KM

  kurt markham

  Apr 28, 2025
  5.0
  Fabulous Toll bros models near the new clubhouse

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