KL
Kathy Lehmeyer
Aug 11, 2026
Cockroach Infested - by 2 Species of Cockroaches - Unlawful Collection Threats or Deposit Withholdings
Update Sept 2026:
As you can see, from the other recent reviews, the complex is infested. Poor girl had to throw away her couches, and Western wealth and “The Mob” team is posting random “we’re so sorry…” responses.
Management’s public response above asking us to "reach out directly to work on a solution" is deceptive public relations spin.
We submitted formal notices via Certified Mail on August 12, 2026, and negotiated directly with their legal counsel (Ashley E. Crispino, C & W Law Group) for weeks. After initially issuing an unlawful move-out ledger demanding $2,360.18 in penalties, management backed down and offered a $0 balance plus a $791.00 cash refund.
However, they refused to provide a postal tracking number for the refund check before the statutory deadline, attempting to force us to delete our public reviews first.
Because management breached Arizona’s statutory deposit return deadline (A.R.S. § 33-1321(D)), formal complaints have been filed with the Arizona Attorney General’s Consumer Protection Division, and legal proceedings for statutory double damages under A.R.S. § 33-1321(E) have commenced in Maricopa County Justice Court.
Prospective tenants: do not be misled by corporate stock replies. Every claim here is backed by certified postal receipts, video evidence, and official email records.
Public Call to Action:
ATTENTION CURRENT & FORMER RESIDENTS:
If Western Wealth Communities or The Mod Apartments delivered an uninhabitable unit, ignored statutory 5-day pest notices (A.R.S. § 33-1361), or issued improper move-out charges and penalty fee billbacks upon lease termination, know your rights under Arizona landlord-tenant law.
You do not have to accept unlawful collection threats or deposit withholdings. If you have experienced similar move-out billing practices or unaddressed habitability failures at this property, document everything, file a report with the Arizona Attorney General’s Consumer Protection Division, and consult a tenant rights attorney regarding statutory recovery and potential collective legal recourse.
August 2026
Added more photos as we’ve found more cockroaches.
Do not move here unless you are prepared to deal with a severe, building-wide cockroach infestation and unhelpful management.
Took possession of Unit 1060 on July 31, 2026, and were met with live and dead cockroaches of multiple species across all life stages on day one. Live roaches continuously emerge from the sink drains, tub drains, AC vents, and out from inside the walls into every room, including the kitchen cabinets and beds.
When we reported this immediately, management’s response was to tell us to buy our own Raid and traps, plug our drains, and wait weeks for treatment. Treatments that were attempted failed because the infestation is clearly inside the building structure itself. To make matters worse, staff repeatedly claimed to "walk the unit" and see nothing, while we were sweeping up piles of bugs daily. Communication is nearly non-existent—calls go unanswered or get hung up on when trying to get updates on pest control schedules.
This property fails to meet basic Arizona state habitability standards (A.R.S. § 33-1324). We have documented everything through photos, videos, receipts for out-of-pocket pest supplies, and formal written legal notices. Save yourself the stress, health risk, and financial burden—look elsewhere.