Granite Bay Apartments

Reviews

• JJ

  Jacob

  Sep 16, 2026
  1.0
  Asphalt project has been going on for the last 2 years. I woke up to find a paper on car and on top of the parking space detailing the new schedule and the consequences. No email, txt message just 2 papers threatening towing . Do yourself a favor and just rent some where else . Office hours are always being changed, cars being broken into and tenants being blamed and now communication through papers where we don’t feel like a community just renters .
• CE

  Catrina Easter

  Sep 14, 2026
  1.0
  They definitely stole my money. I was misinformed by the staff on whether evictions were acceptable or not and I was also misinformed about whether credit score affects your eligibility. I would have not put the application in at all had I been provided the appropriate information . Just think about how many people they rip off because “the applications fee is non refundable” but they can get away with it that’s so insane. I feel so cheated I work hard for my money they wouldn’t want someone to misinform them and not take accountability. Tried speaking with supervisor staff wouldn’t let me got the corporate number no one is answering. Looks like they can just do what they want and take peoples money. It’s sad stuff isn’t cheap anymore it’s sickening how greed has taken over.
• HS

  Hannah Metsker (Sweetlillia)

  Sep 12, 2026
  2.0
  EDIT: THE APARTMENT THAT THEY TOLD US WE WOULD BE GIVEN OVER THE ONE WE ORIGINALLY APPLIED FOR IS A LEAKING UNIT!! THE CEILING IS COMING OFF THE WALL AND THE CEILING IS SAGGING!!!! Please read this if you plan on moving in soon I don’t know if they feel like they need to target our family or not but I usually don’t leave comments but I also fear that if I say this, I might lose my home just for posting this and I just feel a little targeted They like to ignore their phones purposely it took me over five different times for them to finally answer. They have 5 people in the office most of the time. Did you get annoyed after Asking maybe one or two many questions about your apartments and your bills that’s they are in charge of other than us paying And they get annoyed they don’t like that. Overly towing everyone’s cars. Even without reason. They didn’t have our original apartments ready so we have to now live in upstairs after they told us that it was gonna be ready when we were ready for it. Sneaking behind peoples backs With charges their attitude changes from when you’re trying to lease and then to when you finally actually talk to them after you live there And they still gave me a notice, even though my trash bag was no longer at the front door when they delivered it after 4 PM when it was gone by one and was in my trunk. All of my neighbors park by our apartment to load and unload our cars whether it is food drinks items or we are waiting for someone to come out of the house to be picked up And that is how I got my car towed. I will be warning all of my neighbors with this case because I didn’t have the car out there any longer than 20 minutes and it was towed right Before people in my house were getting ready to go to work. I’m also stay at home. Mom and all of the car seats were stuck in there. I did have my hazards on. And I also parked behind another car When this had happened. It is very clear that everyone knows it is a fire lane, and we all park there in order to get our items from our cars to our homes. I was supposed to be living in the downstairs apartment when we first applied and payed move in fees. And yet we were forced to have to move into an upstairs room. Also, they did not clean the apartment whatsoever. I did all the cleaning. There are so much dirt on top of the counters. There was mold inside the toilet and around the rim. Every time I brought it up to the office to make sure that they clean the apartments to clean the carpets before we moved in because I was going to do it And they told me that I didn’t need to because they would and it was not done. I spent a whole week cleaning and unpacking, making sure the whole house was taken care of because I should not be living in black mold. I now have to walk up the stairs multiple times with my kids and sometimes that is not very doable. I only have two arms, lol andI have a baby. I can’t just leave her in the house by herself with my five-year-old while, I park in the back and walk back-and-forth to unload 3 5 gallon jugs out of the car and groceries out of the car and any other items that I need to out of my car . I think these people need to make a new decision for the residence before a lot of people start targeting them back because they are pulling cars off a lot for no reason these people are just screwing other peoples behind their backs so much already and we just been moved in three months ago. It was a lovely place when we moved in but it’s starting to feel like after the 3 month mark it became just way more about money than their residents.
• AC

  Amber Carter

  Sep 3, 2026
  2.0
  To be honest I loved this place until I’m hit with side charges that I wasn’t aware of I was supposed to be given the promotion to move in Deposit was supposed to be waived and I wasn’t supposed to pay anything until October 1st unfortunately that’s not how it worked out. I ended up paying a deposit and again was told I wouldn’t owe anything until October and now today I’m being hit with common utility fees that are unexpected. And if I don’t pay of course I’ll owe late fees. So now I’m going to be in a predicament because I’m having to pay out $125 that I expected to have for other things this week. Seems I didn’t get a promotion at all. I don’t get it. But what can I do. I have to pay it right?? It’s my home. Just wish there was more clear communication when signing because it’s not adding up to what I was originally told.
• SD

  Shane Davey

  Aug 9, 2026
  1.0
  WARNING! I would strongly caution anyone considering Granite Bay Apartments to do your research before signing a lease. My experience with this property was extremely frustrating, and the way my move-out charges were handled was especially concerning. Throughout our residency, the front office was consistently dismissive and unhelpful. There were multiple occasions where I was left standing in the office waiting for assistance with package pickups while management sat at their computers and failed to acknowledge me. It was a constant feeling that residents were more of an inconvenience than people paying thousands of dollars to live there. The construction situation was another major problem. Management shut down resident parking for nearly a month while the construction company appeared to be working only about one day a week. Residents were forced to park up to a quarter-mile from their apartments. I have a back injury and repeatedly asked management for assistance, but they essentially told me there was nothing they were willing to do. Additional parking eventually became available, but only after residents had already dealt with weeks of unnecessary hardship. The move-out charges are where my experience became especially concerning.Granite Bay initially attempted to charge me $612 for a full carpet replacement after only two years of living there. This was builder-grade carpet, and the majority of the wear was normal wear from everyday living. What makes this even more frustrating is that the prorated amount was only approximately $212 — meaning the original charge was roughly $400 more than the amount I was ultimately responsible for. To me, that raises a serious question: Why was I initially billed $612 for the entire carpet replacement when the amount that could actually be charged to me on a prorated basis was only $212? I also received a $135 cleaning charge that had not been clearly disclosed or explained. I did exactly what I believe any reasonable resident should do: I contacted management, questioned the charge, and formally requested documentation showing what cleaning was performed and what the actual cost was. Instead of providing the requested invoice or receipt, the disputed balance was sent to collections.I wasn't refusing to pay a legitimate charge. I was asking them to provide documentation supporting a charge I disputed — while simultaneously dealing with a carpet charge that had initially been inflated by approximately $400 above the prorated amount. That experience left me with the impression that the property was willing to bill residents aggressively and let them fight to get charges corrected afterward. Whether intentional or simply extremely poor management practices, that is not something I believe prospective residents should ignore. If you're considering Granite Bay Apartments, ask very detailed questions about move-out charges, carpet replacement, cleaning fees, parking, construction, and how disputes are handled — and get everything in writing. After my experience, I would not recommend this property and would not live here again.

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