The Canyons at Linda Vista Trail

Reviews

• NV

  N. V.

  May 6, 2026
  5.0
  I recently flew from NY to Arizona to view this community. The moment I walked in I was greeted by Leasing representative named “Anthony”. He was genuinely kind, professional, displayed outstanding customer service, well knowledged as he provided tour throughout the community. The unit and the community was absolutely beautifully maintained.
• RD

  Rakesh Dammalapati

  May 4, 2026
  1.0
  I had a very disappointing experience with this property management while exploring rental options as a potential tenant. I initially contacted Gabriel by phone and later visited the property on April 28th, where I met Solana in person in Gabriel’s absence. During my visit, I confirmed multiple details with her, including the specific unit I was interested in, utility fees, the lease duration, a tentative move-in date toward the end of May, and the advertised 6-weeks rent-free offer. She also provided a sheet listing available apartments and their rents. Since the unit was occupied, I couldn’t tour it that day. However, after leaving, I wanted to better understand the surroundings—such as the parking location, pool view, sunlight, and overall layout. I reached out to Gabriel for this information and had to follow up repeatedly over three days. When I finally received a video on May 2, it was unrelated to the unit and didn’t show the pool view at all. When I questioned this, I was initially told there was no pool view for the unit, even though the listing clearly advertised one. Only after I pointed it out was the mistake acknowledged—something you would expect staff working with these properties daily to already know. After finally getting clarity on the parking details, I decided to move forward with the application and wanted to reconfirm that the 6-weeks rent-free offer, as displayed on the website, still applied. To my surprise, Gabriel told me the offer was never available. I was then informed it only applied to select units—not the one I had been discussing all along. This was extremely frustrating and confusing, especially since the offer was still being promoted online and had been previously confirmed to me by Solana, who was supposed to the boss person there. I mean one would expect the boss to be more knowledgable and not share this kind of incorrect information. Overall, the communication was inconsistent, and the information provided by different staff members did not align. I strongly recommend that anyone considering this property get all details clearly documented in writing and, if possible, confirm information with multiple representatives before applying—especially to avoid unnecessary impact on your credit score. I don’t usually name individuals, but I’ve included them here for clarity in hopes that management takes notice and improves their processes. Unfortunately, due to this level of miscommunication, they lost a potential tenant. I hope management takes a closer look at these issues moving forward.
• DD

  Danielle

  May 4, 2026
  1.0
  I encourage Tucson renters to look into the Tucson Tenants Union as a resource for understanding tenant rights and housing conditions in the area. My experience with this property management during move-out was frustrating and disorganized. I made multiple attempts to complete my final walkthrough and return keys, but due to internal miscommunication among staff, I was not able to complete the process in a timely way—yet I was still charged for an additional day. I also repeatedly requested a signed move-in/move-out condition report, but it was not provided despite multiple requests. Instead, I only received a verbal confirmation that there were no damages, which is not sufficient documentation. Overall, the process lacked clarity, consistency, and respect for tenant time. Clear communication and proper documentation should be standard in any rental experience.
• RW

  Rose Walker

  Apr 15, 2026
  1.0
  Keep looking. This place has great views but is otherwise terrible
• SW

  Susan Weber

  Feb 22, 2026
  3.0
  The property itself is beautiful and well maintained. The office area was always clean and welcoming, and it was a nice touch to have snacks and coffee available during office hours. We required maintenance a few times and they were prompt. Unfortunately, the pool was under maintenance for about six weeks during our stay, so we weren’t able to use it at all. It did look very nice, though. The fitness area is quite small, which may be a consideration for some residents. There appeared to be turnover in the office while we were there, so it was sometimes difficult to get clear or confident answers to questions. Some staff members were very kind and helpful — Anthony, especially — while others were less personable. The walls are very thin. We consistently heard the neighbors upstairs, and we occasionally smelled marijuana and cigarette smoke, which was unpleasant. One thing prospective residents should be aware of is additional fees. We were required to pay extra for parking, rent payments and trash pickup, and there was also a cleaning fee of approximately $250. These costs add up and weren’t as transparent as we would have liked. Overall, it was fine for the short time we were there, but it wouldn’t be a place we would choose again.