Navona

Reviews

• MJ

  Maurice Jumawan

  Oct 7, 2026
  1.0
  This place looks amazing but it sucks!! Do not move here.
• PD

  Paige Davis

  Sep 30, 2026
  1.0
  I pay $2750 To have to avoid using my back yard ( $250 just for my back yard) I've complained a few times to the office, management, maintance! I hate being the person to complain... and the staff is usually friendly but this is so bad. It's been like this for over a month! My mom came over and was absolutely disgusted and wouldn't even go outside. It smells so bad for months there is flies everyone... this whole move here has been so unfair to my family for what we are paying... move in day we found huge nails all in our back yard my two year old was chewing on while we were trying to move in.. the smell of our washer and dryer was completely mildew the day we got our keys... my keys always stop working which is a nightmare when I'm holding a baby and groceries to have to walk all the way around. I unfortanetly wouldn't recommend this complex at this point.
• TD

  Tara DeRaps

  Sep 27, 2026
  1.0
  Beautiful complex but poorly maintained. Unresponsive management & unreliable maintenance. Both their contracted pest + cleaning vendor need to seriously be rethought. Please read reviews from ACTUAL tenants before considering signing a lease!
• BP

  Brianna Platt

  Sep 9, 2026
  1.0
  The apartments and community are nice, but the management, maintenance, and lack of communication have completely ruined our experience. It honestly feels like something is always broken, delayed, or requires multiple phone calls just to get an answer. We were charged for a replacement key fob and told we would be contacted when it was ready. Three weeks went by with no call. When we finally called, we were told the machine was broken. If management knew there was an issue causing the delay, why couldn’t someone simply communicate that with us? We also had a smoke detector constantly going off randomly in the middle of the night We had to call multiple times before someone came out, and then weeks later we were contacted about fixing the same detector that had already been repaired. That says a lot about the communication between the office and maintenance. The Jacuzzi is another major issue and honestly one of the grossest parts. The jets regularly don’t work. When the jets aren’t working, the water is basically just sitting there with residents getting in and out throughout the day. There is nothing circulating the water the way there should be, so you’re essentially sitting in stagnant water that other people have already been soaking in. That’s not only disgusting, but it makes you question the cleanliness and maintenance of an amenity residents are paying to have access to. A Jacuzzi should not be advertised as an amenity if the jets aren’t consistently functioning and the water isn’t being properly circulated. And now our Wi-Fi is down, adding to the list of ongoing issues. Even with the recent dog complaint, our concern wasn’t that management has rules—we understand that. It was the way these situations are communicated and handled with residents. We’ve consistently paid our rent and done our part. We shouldn’t have to constantly chase management for basic services, maintenance, and updates. Navona has a beautiful property, but beautiful apartments don’t make up for poor communication, unreliable amenities, and constant maintenance issues. At this point, we will not be renewing our lease.
• IC

  Ivan Caldera

  Sep 3, 2026
  1.0
  I am writing to formally express my frustration and disappointment regarding an unresolved maintenance issue in my apartment. For more than four months, I have been requesting that the shower door be repaired since it’s been leaking water Making it impossible to use. During this time, I have repeatedly visited the leasing office seeking updates and assistance. Unfortunately, each time I ask to speak with the property manager, I am told she is in a meeting or not available. And while the leasing agents have been polite and tried to help, the problem remains unresolved. As a resident who pays rent on time, I find it unacceptable to wait this long for such an essential repair considered as a ( EMERGENCY REQUEST) since it’s a leak issue. It is disappointing to experience such a lack of communication and action. Given these ongoing delays, I feel compelled to share my experience publicly, so others are aware of how this has been handled. I sincerely hope management takes this complaint seriously, and finally resolves the issue without further delay.

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