Ascend at Red Mountain

Reviews

• ZM

  Zahra Moradnia

  Jun 6, 2026
  5.0
  I give tt
• MM

  Michael Marandola

  May 11, 2026
  3.0
  My main concern is how awful the internet is and how it has to be in your laundry area because the way they have everyone connected together so at certain times the internet is awful or will just flat out go out for a couple minutes and they shut your power off in the middle of summer without warning if your behind on your power bill which is illegal.
• LB

  Larry Black

  Mar 5, 2026
  5.0
  We are a Corporate lease. We have 7 apartments here and are extremely happy with all of them. Rain our leasing agent has been awesome in helping us get them all set up. Location by the 202 freeway is very convenient. You will love it here.
• MH

  Manuel Hernandez

  Feb 12, 2024
  1.0
  I loved living here at Ascend Apartments for 3 years, in apartment 1046. It’s a quiet and relaxing place to live. The maintenance crew was great and usually came the same day or next business day for service. Everything was great until we got our final move out bill and charges. $537.00 after our $250 deposit was taken. We opted to have the apartment/their vendor clean which was $150 for a 2-bedroom apartment. The carpet cleaning done by a third-party carpet cleaning company was $65 and $5 fuel charge. In November we had a ticket request to get our oven display fixed since it was broken. While the maintenance guy (nice, tall, slender man) I asked him about patching up some holes on the wall, and showed him the wall, as we are moving out in December. Mind you I asked him in from of my wife and father-in-law. What do we have to do to get this fixed, so we don't get charged for the holes that were in the second bedroom since I hung up racks to hang up our bikes on the wall. I even walked him into the second bedroom to show him. In addition, I asked about matching up the paint. He said, “if the holes are not bigger than a quarter don’t worry about it and will take care of it, usually people fix it themselves and mess it up even more and it causes more work for us.” I took his word for it and left it as is. We were charged for 3 walls at $30 a piece for patch repair. I could have fixed it myself or hired a professional for cheaper. 1 wall I knew needed patching but what were the other 2 walls? The living room I had one large photo hanging with dry wall screws and 2 nails with 2 small canvases hanging on them but nothing major that should have led to $30 to repair that wall. And what was the 3rd wall? I am not sure what that extra charge could have been. I definitely should not have taken the maintenance guy's word. We were charged $25/wall to repaint 14 walls! The bogus explanation that my wife provided in regard to this was “many times walls are dirty or if you burn candles there’s residue on the walls, so they need repainting. Is it normal to get charged to repaint all those walls? We kept the place clean and tidy without any messes on the walls. In my past experience renting from other apartments, it’s standard for the apartment complex to repaint the bulk of the apartment prior to the next tenant moving in, without laying all of these repaint charges on the tenant that just moved out. Next is the carpet cleaning which we thought was going to be $70. In the end we were charged $160. We had an $85 charge that was named “color restore.” We kept the carpet clean, vacuumed frequently and did not leave any stains. Did this place get charged color restore before we moved in during December 2020? The reason I say that is because this place had used carpet, not new and the entrance to the guest bedroom and the going into the bathroom form the master bedroom has the floor pretty worn down from the previous tenant but also, we didn’t make a big deal about and left it as is. This probably should have been replaced in the first place. So, if they got a color restore added, that will let you know if they're likely doing this on purpose to get extra money out of you. The explanation received for what “color restore” is to “recolor high traffic areas.” The next tenant beware of being charged for something like this if the carpet was not new. Since they did a color restore it wouldn’t surprise me if they didn’t replace it. Or imagine being charged for color restore then they rip out the carpet. My wife sent Rain an email inquiring about the charges on our final bill and she set up an appointment for us to come down to discuss the charges. I was sick and I could make it. My wife felt it was a waste of time and none of the charges were reduced. If you move into 1046, I hope they replace the carpet unlike they did with us. If not, you will be charged an additional $85 to your move out bill. We didn’t think we would move out of Ascend, feeling extremely disappointed.
• LH

  Lacy Howerton

  Apr 15, 2019
  2.0
  Very disappointed. The apartment complex advertises pool, spa, gym, high efficiency equipment. There is no spa and no high efficient equipment in the apartments. The washers are old and loud. Most of the office staff are rude and not friendly except Jessica, who is only there once a week. The parking is horrible. They don’t use the security system they have. If there is a problem on site, they demand you figure out who it is. And even once you do, nothing is enforced. The complex is supposed to be smoke free but the complex always smells of weed and cigarettes.

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