⭐⭐⭐⭐⭐
I’ve had an absolutely fantastic experience living at The Crossing at Cooley Station.
The community itself has pretty much everything I could ask for. The amenities are excellent — a beautiful pool, a great gym, dog park, and plenty of well-maintained spaces throughout the property. The location is also incredibly convenient, with shopping, restaurants, and just about everything else you need close by. The grounds and common areas are always well cared for, and it genuinely feels like a community rather than just another apartment complex.
But what really sets The Crossing apart is the people.
Jen, Susan, Nicole, and Andrew in the office are simply incredible. They are always welcoming, friendly, helpful, and genuinely seem to care about the people who live here. I stop by the office far more often than I have any legitimate reason to — although, in my defense, my dog Cato has decided they're part of his extended family and frequently insists on visiting. 😂 They always make both of us feel welcome, and those little interactions have become one of my favorite parts of living here.
The maintenance team deserves just as much recognition. They do a fantastic job keeping the property looking great and taking care of anything that comes up. Ruben in particular deserves a shout-out. He's always friendly, professional, and helpful, and it's obvious that he takes pride in the community and the work he does. Having a maintenance team you can actually count on is a huge part of what makes living somewhere enjoyable, and the team here is excellent.
Natalie also deserves a huge shout-out for the work she puts into the community events. There always seems to be something going on, and I think it's incredibly cool that they make such an effort to give residents opportunities to meet each other, have some fun, and actually build a sense of community. That's something you don't necessarily expect from an apartment complex, and it makes a real difference.
I've lived in places where management felt like some distant entity you only interacted with when you had a problem. This is the complete opposite. The entire team here knows their residents, talks to them, laughs with them, and makes you feel like you're genuinely welcome.
The Crossing is a great property in a great location with excellent amenities, but the people are what make it special. I couldn't be happier that I chose to live here.
Five stars without hesitation — although Cato would probably give Jen six. 🐾
CW
Chedah Wright
Sep 24, 2026
Jen is absolutely incredible! I had just moved from Saint Louis Missouri! I had toured a previous apartment. I had an horrible experience. I came to tour the crossing and Jen greeting me with open arms. From the very beginning Jen was literally the sweetest and warmest person I met. Because of her I decided to apply and live here. She is an absolute light! The community here is better because of her!
EM
Ethan Michon
Sep 5, 2026
We have just moved into our 1bed 1bath apartment at the Crossing and I have nothing but good things to say! Susan at the front desk gave us a thorough tour of the main leasing building which is full of things - clubhouse room with free coffee, quiet cyber lounge with free-to-use computers and printer, game room with pool and ping pong tables, fitness gym, aerobics room, basketball court, and racketball court. Susan also showed us the four pools, outdoor tennis and pickleball courts, and finally two apartment floor plans. Once we signed out lease, the LOFT living app created a list of onboarding tasks to do leading up to move-in day, which was very appreciated. Move-in day was made super easy thanks to Jen at the front desk. When we arrived we were given a full packet of everything we needed and more - keys, parcel pending, access codes, valet trash info, guest parking passes, local business cards, etc. She showed us to our apartment which was nearly flawless. We submitted a few maintenance requests which were quickly fixed in the following days. Since move-in day, the community is quiet and respectful, the front desk is approachable and helpful, and we're close to a bunch of grocery stores and restaurants.
JL
JAVIER LOYA
Aug 24, 2026
Thomas in Maitnance was awesome. Very quick to get things done. Awesome customer service.
DO
Dallas O'dell
Aug 21, 2026
Not only is this place nice, phenomenal and clean the first time I had to use the maintenance man, his name was Thomas. He was quick, efficient, knowledgeable, easy to work with and was willing to help me out by working around my difficult schedule. Shout out to Thomas and you all of your team. Thank you for all you do