Icon @ Cooley Station

Reviews

• JM

  Jennifer Melendez

  May 4, 2026
  1.0
  If I could give this place zero stars I would. we lived here for a year and had so many issues with management. We had our cars wrongfully towed and they agreed to reimburse us for the expense. They only reimbursed one vehicle and they never reimbursed us for the other. They said they’d put it towards our security deposit 7 MONTHS LATER and never did. Outside of that, there were other countless issues. The elevator broke down for a good 2 weeks so I had to walk up to the top floor while pregnant multiple times a day (sometimes with groceries). The elevator carpet ALWAYS smelled like dog pee. Our fridge broke down TWICE. Our AC shut off a couple of times in the summer heat. We actually had to leave the house and spend the night elsewhere a couple of times because of the delay in service. AND THERE WAS NEVER PARKING. I absolutely hate this place and management. Glad we left!
• NN

  NA

  Apr 9, 2026
  1.0
  The manager Joy is not helpful at all. My package is delivered to the mailbox after I move out and she never care about this. I visited once and called over ten times to ask managers to check with the current resident and they never call you back until you call. And she will say in a really mean voice that she either never heard back or can do nothing. My package is worth over 100 dollars, and she never care about this because I am not the resident any more. When I move out, the managers never told me to change the address, cut off the internet or electricity, and event the check, I had to go back to get that. And they will charge everybody over 150 dollars cleaning fee no matter how clean you cleaned out the room. I never see an apartment that is charging the cleaning fee for everyone.
• CO

  Christina Owens

  Jan 25, 2026
  5.0
  This place is stunning inside and out, but the interior is even more beautiful that I had originally thought and the front desk receptionist Mychael Hall was just as nice as she was beautiful, and some of the renters that had past us while we were doing a walk in were all very friendly and had friendly conversations with the front desk receptionist and they all seemed to respect her and she with them. It seemed very homey and overall wonderful.
• CP

  Caitlin Plyman

  Jan 19, 2026
  5.0
  I took a tour with my brother the other day mychael was the best!! Very personable and was the highlight of our day she made my brother and I feel comfortable and answered every question we had with ease. The best experience I have ever had trying to find a place to live.
• JG

  JOSEPH GOODWIN

  Jan 16, 2026
  5.0
  Mychael at Icon Cooley Station Luxury Living was absolutely amazing. From start to finish, her hospitality was top-tier. She was welcoming, professional, and truly made the experience feel comfortable and seamless. It says a lot that all the tenants know her and consistently speak so highly of her—she’s clearly someone who makes a real impact in the community. Icon is lucky to have her. Highly recommend working with Mychael if you get the chance!

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