The Ashley

Reviews

• JP

  J Photography

  Jun 23, 2026
  5.0
  I heard good things about this property, I came to do a tour but when I pulled in I realized I left my id at home and had to turn around. I heard the maintenance guy Troy is amazing and works really hard. I did see him today outside pressure washing and it’s 103 outside I hope he’s taking breaks but my friend says he’s so helpful and a lot has changed since he became maintenance. She did warn me that there was usually no one in the office but Troy did let me know that they now have someone. I hope this will be my new home.
• MV

  Maya Vazquez

  May 28, 2026
  5.0
  We experienced an unexpected power outage, and maintenance technician Miguel was able to come in as soon as possible during his off hours to resolve the recurring issue. He was very friendly, professional, and helpful throughout the process. We appreciated his services very much, thank you Miguel!
• KP

  Kim Pargo

  May 22, 2026
  5.0
  My daughter and I had an appointment to view a unit. We loved it right away!! Mark Taylor was simply amazing and so kind!!
• FG

  Francisco Gonzalez

  May 22, 2026
  5.0
  Awesome experience. Everyone was helpful and attentive before, during, and after move in, especially Mark and Troy! Houses are top tier, and the pool/gym are definitely a bonus!
• JG

  Jose Guerrero

  May 15, 2026
  1.0
  Living at Ashley Townhomes in Chandler has honestly been one of the most frustrating rental experiences I’ve ever had. Since moving in, we have dealt with well over 10 major repairs and maintenance requests, which is completely unacceptable for a property that presents itself as “luxury” living. Issues constantly arise, yet getting proper communication or timely assistance feels nearly impossible. The management experience has been equally disappointing. The leasing manager, Rachel, appears far more focused on charging residents additional fees than actually resolving concerns or assisting tenants. Simple matters — such as replacing a key fob or responding to a basic email — go unanswered for extended periods of time. Residents are expected to comply immediately with every policy and payment, yet management does not provide the same level of professionalism or responsiveness in return. What makes the situation worse is that there is rarely anyone actually working on-site and available to assist residents when problems arise. For a community charging premium rates, the lack of support and communication is shocking. At times, the constant notices, fees, and lack of cooperation make you feel more harassed than valued as a resident. I would strongly advise anyone considering moving to Ashley Townhomes in Chandler to think carefully before signing a lease here. The appearance of the property may look appealing at first, but the living experience and management support have been extremely disappointing. (MY CEILING CAVED IN…BROKEN WASHER for 2 weeks. Lifted tile, non working fobs - Rachel’s fix is to charge a fee) Not to mention the power goes out regularly. Thank you.