Stone Oaks

Reviews

• MO

  Michael O’Donnell

  Jul 2, 2026
  1.0
  It has been over a month since we moved in, and we have experienced ongoing maintenance issues in what was advertised as a fully renovated unit. Upon move-in, the master bathroom shower drain was completely clogged and took about a week to be repaired. The ceiling fan in the secondary bedroom has been broken since day one and, despite four separate maintenance visits, it still does not work. Each visit has ended with the same explanation—that the part is “on order.” The guest bathroom toilet has required three separate maintenance visits due to recurring problems. Outside, there is used cat litter dumped near our HVAC unit. I submitted a maintenance request for this issue, but it was simply closed without the problem ever being addressed. After more than 35 days, two months of rent paid, and remaining patient and polite throughout the process, I finally met with the property manager to discuss these unresolved issues. She explained that the maintenance supervisor would return yet again to verify the outstanding repairs, primarily the non-functioning ceiling fan. When I asked what the property planned to do to make things right after such an extended delay, I was told that a functioning ceiling fan is not legally required. While that statement may be correct, it reflects the property’s approach to customer service. Rather than acknowledging the repeated delays or offering any form of goodwill for unresolved maintenance requests, the response was essentially that unless the issue violates habitability laws, no compensation or accommodation should be expected.
• JN

  Julie Nguyen

  Jun 21, 2026
  5.0
  This is really a great, worthy place to stay for us. We’re happy to pick Stone Oaks apartments as a home to live after searching some other communities around in Chandler, AZ. All the staff are so nice, cheerfulness, and experience. The besr is Lauren Fisher, Nicole Barrera the community’s manager, and also all the maintenance team members. Thank goodness and hope your business will be growing and good forever. JN
• NS

  Natalie Summers

  Jun 5, 2026
  5.0
  Everyone at Stone Oaks has been so helpful and so accommodating in answering all of my questions and inquiries. Highly recommend!
• CG

  Carolina E Zamora Guadarrama

  Jun 4, 2026
  5.0
  I have lived in Stone Oaks for the past three years. It is by far the best place I have lived. Living in this community is safe and peaceful. I love being able to walk around the community and enjoy the beautiful landscape all around. One of the best qualities of the community is its staff, especially Vanessa, my leasing agent. She has been here since I first moved, and her consistency in professionalism and her courteous way of treating me is an amazing experience. She is always ready to help and is committed to making Stone Oaks a great home for anyone living here. Maintenance is amazing too; they may take a week to solve your issue, but when they work on the issue, it is always resolved with the best attitude possible. Love them!
• DC

  Destiny Cruz

  Mar 30, 2026
  1.0
  We have to pay for services that we aren't able to use and there's never any parking past 3pm. The maintenance team is great though and are always very friendly and polite considering how much we have to place calls to them.