Turnkey Property Management

Reviews

• LD

  Linda Davis

  Jul 1, 2026
  5.0
  They have some really cute houses
• DC

  derick crawford

  Jun 25, 2026
  5.0
  Love it
• QC

  QuDerrick Covington

  Jun 22, 2026
  1.0
  ⭐☆☆☆☆ I recently applied for a rental property managed by Turnkey Property Management and ultimately decided to withdraw my application due to the communication I received during the process. As a real estate investor and housing provider myself, I fully understand the need for applicant screening, income verification, and documentation requirements. My concern was not with the requirements themselves, but with the manner in which they were communicated. The point of contact assigned to my application, Natalia Fitch, sent an email that repeatedly stated, “Read instructions carefully before calling or asking questions — everything is explained.” I found this language to be dismissive, insensitive, and unprofessional. Prospective residents should feel comfortable asking questions during a housing search, and communication should be informative without making applicants feel like they are a burden. The overall tone of the correspondence focused heavily on warnings, denials, and consequences rather than providing a welcoming and customer-focused experience. First impressions matter, and this interaction left me concerned about what communication and resident support might look like after move-in. The property itself appeared attractive, but the leasing experience did not align with the level of professionalism and customer service that was implied in the listing and marketing materials. Because of this experience, I chose to rent elsewhere. I am sharing this feedback in the hope that management reviews its communication practices and provides a more respectful, professional, and customer-centered experience for future applicants.
• MR

  Monique Robinson

  May 11, 2026
  5.0
  I really like this property. Hope I’ll be able to get it.
• TP

  Tyler Price

  May 10, 2026
  4.0
  Overall nice place, backyard has an old dog pen and overgrown, there’s an exposed wire where the doorbell should be, and someone left a turd in the toilet

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