Brand Certified
The Arch at Troy
3.9(451 reviews)
Certified by The Arch at Troy • May 17, 2026
Business Details
920 E Academy St, Troy, AL
36081, United States
Certified by The Arch at Troy • May 17, 2026
(334) 566-3405
Certified by The Arch at Troy • May 17, 2026
http://thearchtroy.com/
Certified by The Arch at Troy • May 17, 2026
About
Certified by The Arch at Troy • May 17, 2026
Student Housing CenterApartment BuildingHousing Rental
The Arch Apartments in Troy are the perfect student housing option for Troy University students. Located just a short distance from campus, the Arch offers amazing amenities both indoors and out. From our resort-style pool to our sand volleyball court to property-wide events featuring food, music, and fun; there is something for everyone at the Arch. Need more convincing? Give us a call or stop by and take a tour. We’d love to show you what we have to offer.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by The Arch at Troy • May 17, 2026
Hours
Certified by The Arch at Troy • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
Sunday1:00 PM - 5:00 PM
Reviews
3.9
451 reviews
5 stars
277
4 stars
51
3 stars
17
2 stars
9
1 star
97
- ZRZykeria RosemanApr 18, 20265.0Myemye, Tia and Ashley have done an amazing job. They are definitely the best people I’ve came across.
- AJAmaya JacksonApr 18, 20265.0Myemye, tina & ashlyn ken did an AMAZING JOB!!
- TTTrinitee.Apr 18, 20265.0Tia, Ken, Kerrigan, and Ashley were the Best!! Come tour!!
- KJKyle JamesApr 18, 20265.0kerrigan and ashley is doing a great job
- DJDani JApr 13, 20261.0My son lived at this property from August 2023 through July 2025, and our experience was extremely disappointing to say the least. From day one, we experienced ongoing HVAC issues that were never fully resolved despite numerous maintenance requests. During that time, my son’s portion of the utility bill averaged nearly $200 per month, which was outrageous. The a/c was not working properly and water was dripping from the ceiling in the utility closet the day my son moved out. Safety was also a concern. At one point, a roommate who had been evicted remained in the unit for months afterward and continued accessing the apartment. This situation should have been handled immediately, yet it was not. Here’s the icing on the cake. My son’s final utility bill was $800. Mind you this is only 1/3 of the total bill. The initial move-out inspection report stated that there were no additional charges, yet weeks later a $200 cleaning charge was mysteriously added. That $1000+ balance was then reported to credit despite our written dispute and numerous attempts to resolve the issue. Anyone considering this property run! Management changes frequently. The employees at the front desk are useless. The current manager will not return emails or phone calls. Then, when you go to the office to discuss issues, in person, they refuse to come to the front desk and speak to you like a decent human being. I hate that we stayed so long. Our experience was horrible! The pictures below were taken at move-out. We have video as well. What exactly needed to be cleaned for $200 again?
Frequently Asked Questions About The Arch at Troy
What is The Arch at Troy?
The Arch at Troy is student housing located near Troy University, offering amenities like a resort-style pool and sand volleyball court.
Where is The Arch at Troy located?
It is located at 920 E Academy St, Troy, AL 36081, USA.
What are the office hours for The Arch at Troy?
The office is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM.
How can I contact The Arch at Troy for information or to schedule a tour?
You can call the main phone at +1 334-566-3405 or the alternate phone at +1 855-200-1088, or visit their website to make a reservation for a tour.
Does The Arch at Troy offer amenities for students?
Yes, amenities include a resort-style pool, sand volleyball court, and property-wide events featuring food, music, and fun.
Is The Arch at Troy accessible for individuals with disabilities?
Yes, the property has a wheelchair-accessible entrance.
What categories does The Arch at Troy fall under?
It is categorized as Student Housing Center, Apartment Building, Housing Rental, Furnished Apartment Building, Apartment Complex, and Apartment Rental Agency.
Are there nearby places of interest that residents at The Arch at Troy might want to visit?
Yes, nearby places include Troy University Sorority Hill, Mother Goose Nursery, and Champion Sports Medicine.
How can the nearby Troy University Sorority Hill be relevant for residents of The Arch at Troy?
Residents interested in Greek life or social activities can easily access Troy University Sorority Hill, fostering community involvement and events.
What recreational options are near The Arch at Troy?
Residents can enjoy nearby Academy Street Softball Field and Washington Park for outdoor activities and events.
Brand Certified Facts from The Arch at Troy
This information is certified by The Arch at Troy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website