Broadstreet at EastChase Apartments

Reviews

• TT

  Tonya

  6 days ago
  1.0
  I’ve only lived here for 3 months, and I’m already very disappointed with the condition of this apartment complex. The property is not well maintained, and it shows. Residents often put busted trash bags outside their apartments, leaving food and garbage scattered throughout the breezeways. Trash cans are also left out all day, every day, making the property look messy and neglected. Management has always been polite and friendly when I’ve spoken with them, but they don’t seem to enforce the community rules. Because of that, the same issues continue without being addressed, and the overall appearance of the complex keeps getting worse. Inside my apartment, I’ve also had maintenance problems. When I first moved in, the dryer barely worked. After only three months, it has now completely stopped working. It’s frustrating to deal with an appliance that should have been repaired or replaced before a new tenant moved in. I expected a clean, well-maintained community where residents and management worked together to keep the property looking nice. Instead, I’ve experienced ongoing maintenance issues and a lack of enforcement that has allowed the property to deteriorate. I hope management takes these concerns seriously and makes improvements, because the current condition of the complex does not reflect what residents should expect.
• DN

  Dana Nichole

  Jul 4, 2026
  1.0
  I am very disappointed with my experience at this apartment complex. I have submitted multiple maintenance requests, sent multiple emails with photos, and even gone to the leasing office in person(June 23) to report an ongoing issue with my AC unit no working properly and leaking. The leak has caused significant water damage to my wall, ceiling, and baseboards. Because the issue has gone unresolved, mold, and mildew have now formed on the baseboards and carpet. I sent emails with photos to the leasing agent, Haylee Hall(June 3 & June22), but never received a response. I also spoke with Anthony,(June 2) who told me someone would come out to treat the affected area and repaint the damaged surfaces. It has now been over a month, no one has come, and the damage has continued to get worse. I understand that maintenance issues can happen, but failing to communicate, and allowing water damage and mold to worsen is unacceptable. Mold and water damage are serious health and safety concerns that be addressed promptly.
• KC

  Kal cal

  Jul 3, 2026
  5.0
  We had a wonderful experience living here. We had to move out due to job transfer to Seattle . The apartment is clean, spacious, and well maintained. The management team is friendly, responsive, and maintains teams is top notch here . They are quick to address any concerns. The community is quiet, safe, and conveniently located with great amenities. We would highly recommend this apartment to anyone looking for a comfortable place to live.
• LH

  leya harvey

  Jun 29, 2026
  5.0
  Kimberly at Broadstreet at Eastchase Apartments is absolutely amazing! She is professional, knowledgeable, and genuinely cares about helping people. From the moment I met her, she made the entire leasing process smooth, stress-free, and welcoming. She took the time to answer all of my questions, kept me informed every step of the way, and made me feel like more than just another applicant. Her kindness, patience, and exceptional customer service truly stood out. If you’re looking for a new apartment, I highly recommend asking for Kimberly. She goes above and beyond to make sure you have a great experience. Thank you, Kimberly, for all of your hard work and for making the process so enjoyable
• DB

  Dakota Barnes

  Jun 22, 2026
  5.0
  I’ve been living here for about two months now, and honestly it’s been a great experience. The office staff is always friendly and helpful, and they’ve been quick to answer any questions I’ve had along the way. Maintenance has been reliable too. Any time I’ve put in a request, it’s been taken care of pretty quickly, which I really appreciate. One of the biggest things I’ve noticed is how quiet and peaceful it is here. It feels like a calm place to come home to after a long day, and that’s made a huge difference for me. Overall, I’ve really enjoyed living here and have had a positive experience with both the staff and the community.

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