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Lenox Gates

2.8
(143 reviews)

Business Details

1500 Hillcrest Rd, Mobile, AL
36695, United States
(251) 301-1473

About

Apartment Building
Get a taste for garden-style living at its best when you come home to Lenox Gates in Mobile, Alabama. Here, you can choose between a variety of pet-friendly one-, two-, and three-bedroom floor plans that provide all the premium features and perks you desire. Plus, you’ll be just minutes from the finest shopping, dining, and entertainment in Overton right by Medal of Honor Park.

Location

Lenox Gates
1500 Hillcrest Rd, Mobile, AL
36695, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

2.8
143 reviews
5 stars
49
4 stars
13
3 stars
12
2 stars
3
1 star
66
  • MB
    Molly Blomeley
    Sep 16, 2026
    1.0
    This is the absolute worst apartment complex in Alabama. They refuse to answer their phones, they had a maintenance employee on staff that had multiple arrests while my daughter lived there. We had to get a camera system for her safety as he was always appearing when she was outside. (Yes we looked it up and confirmed) The neighbors smoked weed non stop and her apartment constantly smelled and the front desk staff did nothing. We were also charged for damages that she did not do when we moved out. And now they sent us to collections for not paying our last payment (after 16 days) even though a certified check was sent and I have proof. They mysteriously didnt get it. The management should be replaced immediately as they don’t care about anyone but themselves. They are there for a paycheck and that is all. Be very very careful living here. If you have a college age child and are trying to find a safe, comfortable place- this is not it.
  • AH
    Antonio Holmes
    Sep 2, 2026
    5.0
    I have been dealing with Lenox gates for years never had any problems at all I’m recently moving back and timberly king made the move in process a breeze I’m definitely looking forward to staying here with you guys again
  • LM
    Lauren McCarroll
    Apr 19, 2026
    1.0
    Horrible place to live! The staff including the property is awful, her name is Mary and she is very unprofessional. I was so unhappy staying here. They never fixed or sprayed my tub for me. I hate I have these people my money or my time. DO NOT LIVE here. You can find much better. The maintenance crew never came back to fix things and all of them was not courtesy but had attitudes. I will show pictures below on how they gave me this apartment but never would fixed things. Then when I moved out, the office lied and accuse me of saying something wrong with my carpet but it was cleaned, just out of retaliation that I got a lawyer against people are crooks. SAVE YOURSELF TIME!!!
  • LM
    Lauren McCarroll
    Mar 4, 2026
    1.0
    DO NOT MOVE HERE I stayed here for 4 months, thinking it was going to be luxury and updated, it WAS NOT. Horrible maintenance department. They never came back to fix anything but half did a job. The Asst. mngr office staff are rude with nasty attitudes. No good communication skills. Really come off as angry women, she didn’t even greet me on my tour or acted interested on her own job. So rude. If you read the reviews, you would see the same complaints as well. The Property manager is very rude, impolite, vengeful & hateful! She tried to evict me over me being assaulted. She has no EMPATHY whatsoever ever. Along with never being there, cause she’s mainly at the other location. She only really sends email, but never understands what you are addressing. This is & was a horrible experience. I never even got the chance to take a sit down bath, because they never sent anyone to spray it or got back with. The tub was stained & had black spots around it. The cabinets were peeling & they lacked in service. You can see the list below of how many things were wrong with this unit! After 4 months, I decide to leave and enough was enough. They are crooked people who lie, have ridiculous policies and the Corporate office “Allegiant Carter” Management is even worser. They never answer their phones or respond to messages or emails. I hate I move and glad I got a Lawyer to get me out this mess, smoothly & properly. SAVE YOUR MONEY & HEARTACHE! FIND SOMEWHERE better! These also are run down on the o side & look nothing LIKE THE MODEL! ITS A LIE! I hate I wasted my time here & WOULD NEVER AGAIN! I WARN YOU!
  • MS
    Mavrick Semes
    Sep 10, 2024
    2.0
    I’ve been here for 4 years already and whenever we call maintenance for anything they never work on it they just spray glue on everything they see broken like it’s gonna help everybody. I’ve had water stains on my ceiling for 2 years they didn’t come and check up on like I told them so I stopped calling them. Now my neighbor below me is getting water leak from the 2nd floor and I had to patch the leak up myself the workers didn’t know what to do. You can tell the Floors need to be changed it’s so soft I’m scared to step on it, it might broke it down

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