Renaissance at Galleria

Reviews

• MT

  Mattrice Taylor

  May 11, 2026
  1.0
  My experience at Renaissance at Galleria was nothing short of a nightmare. From car break-ins, to terrible maintenance and rude front office staff. My 3 years at Renaissance were awful. From the time I moved in things got worse and worse. It started with me thinking I was moving into a gated community and them removing the gate a month after I moved in which resulted into many cars being broken into including my own. Staff has been changed every year of my residence. The finally straw was the fire that happened on New Years Day January 1st, 2026 and maintenance refused to accommodate tenants that stayed in that building, which I was one of them. I asked for multiple transfers and I was given the run around. The parking was ruined because of the fire and a gate was placed in the middle of the parking lot. The fire caused major electrical problems in our building that the staff refused to fix. We have to walk around at night with no corridor lights, loose dogs and no parking. Maintenance and staff promised to use a smoke evacuator to suck out the smoke and they never came. My heat and AC never worked the same again due to the fire. This pushed me to try to get out of my lease when the transfer request was never answered. I was told I would have to pay 4 times my rent to get out of my lease. They held me hostage and stated that I abandoned my apartment but I was still paying the rent. I can no longer continue suffering at the Renaissance at Galleria so I removed myself from that life. I WILL NOT RECCOMMEND THIS APARTMENT COMPLEX TO ANYONE AND TO ALL OTHER TENANTS WHO REMAIN I PRAY THAT YOU ARE ABLE TO GET OUT.
• MS

  Michael Stano

  May 8, 2026
  5.0
  First time applying here, very smooth transition from where I was in the time frame given. I highly recommend talking with Alexa very honest and sincere also knows how to accommodate your living and will help you to the fullest.
• AD

  Andréss David

  May 5, 2026
  5.0
  I toured this apartment complex and had such a great experience. The place is super clean, the location is really convenient, and everything felt smooth and well put together. Alexa helped me through the whole process, and she was amazing so kind, patient, and made everything easy to understand. Because of her, I feel confident in my decision and I’ll definitely be moving in here!
• TB

  Tashiana Bentley

  Apr 30, 2026
  1.0
  Well I had a tour today at 4:00PM and there was no one in the office. I sat outside for 30mins waiting to see will anyone come, which he did (Harold). I walked in to let him know I had a tour @4. He perceives to tell me “well I’m on lunch, whatever the sign says on the door is the time I could come back” I will not be coming back! That was so rude and quite disrespectful. I will take that as a sign!
• YG

  Yusneidy García

  Apr 30, 2026
  5.0
  He tenido una experiencia excelente viviendo aquí. Los apartamentos son cómodos, bien mantenidos y la administración siempre ha sido muy atenta. Además, quiero destacar el gran trabajo de Winny Mesa siempre ha sido profesional, atenta y ha resuelto cualquier duda o necesidad con rapidez. Me siento muy segura y contenta aquí.