Chace Lake Villas

Reviews

• BL

  BJ Lewis

  Jun 22, 2026
  1.0
  This is desiccated, raccoon feces that has been sitting in the breeze way for 3 weeks… I have to walk past…
• BL

  Bepis Lord

  May 26, 2026
  1.0
  They increased my price by 300/ mo when I said I would apply
• JS

  Jordan Scrivner

  May 26, 2026
  1.0
  DO NOT MOVE INTO THIS COMPLEX!!!! This is long but if you’re thinking of moving here, take the time to read this!!! My apartment was NOWHERE NEAR move-in ready. After having to call every hour on my move-in day AND the day after to try and get issues resolved, I was not being helped AT ALL. After that, I was no longer polite or patient & i expressed EXTREME frustration to these people. & then the property manager had the nerve to give me attitude and said I can’t speak to her staff that way and that they did their job. But if ANY of them did their job, why do I have a laundry list of issues AS SOON as i move in?!?! I moved in during summer time & my AC wasn’t cooling. The maintenance guy claimed to plug something in outside but didn’t bother to go in the apartment to check if it fixed the issue (it didnt!!!!). Nobody would come out or send someone else out to get this fixed over the weekend so I had to pay for a hotel for 3 nights (after paying pro-rated rent for the remainder of the month) just to sleep in AC!! It was also a holiday on Monday so they made me wait until Tuesday to even get a work order put in. Also, the hot water wasn’t working for a couple of days, black sediment was coming out of both bath tubs and staining the tubs (so my parents & i couldn’t even shower here after working for 12 hours on move-in day), there’s mold on one of my bathroom vents, my kitchen sink handle is broken along with water damage underneath the sink, my oven door is extremely dented so it won’t open or close properly (that’s a clear safety issue if my oven is on), my laundry doors are broken, there’s a constant wet spot on my office carpet due to either flooding on the ground floor, a leak or busted pipe somewhere, and my master bath toilet isn’t screwed into the floor properly. The property manager even had the audacity to say “well you toured the apartment before moving in right?” As if i can turn on water, turn on the AC to make sure it’s cooling, open & close the oven, open every cabinet, shake the toilets around, or feel every inch of the carpet for wet spots. ISN’T IT YALLS JOB TO MAKE SURE EVERYTHING IS WORKING PROPERLY BEFORE MOVING A TENANT IN?!?! Spend your hard earned money somewhere else because these people do not care about their tenants!!!! Tenants spend WAY too much money here to be treated like this.
• JW

  Jay Woods

  May 15, 2026
  5.0
  Bj and Emerson have given Top Tier and astounding service! I encourage you guys to continue to give the best service and set the tone for the others around!
• VW

  Viyesha Williams

  May 9, 2026
  5.0
  I want to highlight the leasing agent, Imani Washington. Imani consistently demonstrates professionalism, warmth, and exceptional customer service. She is knowledgeable, attentive, and creates a welcoming environment for everyone she interacts with. Her communication, patience, and willingness to help truly stand out. She represents the community with excellence and professionalism.