ReNew Bayshore Townhomes

Reviews

• PA

  Parker Axe

  5 days ago
  5.0
  Extremely Disappointed With Move-In Condition. We recently moved into this apartment and were extremely disappointed with the condition it was in when we received it. The apartment clearly had not been properly cleaned or prepared for new tenants. There is damage to the hardwood floors, it catches your socks and I know my feet are going to get cut or a splinter. There is water damage underneath the kitchen sink, and mold under the kitchen sink. The kitchen refrigerator was also extremely dirty and needed to be thoroughly cleaned before it was usable. The bathroom was in particularly poor condition. The ceramic bathroom sink appeared to have been painted, and the paint was peeling and looked disgusting. There was also damage to the wood supporting the bathroom sink, and the shower was filthy when we moved in. We have also been dealing with rats getting into our pantry, destroying food, and leaving droppings throughout the area. It smells like a pet store for rodents in our kitchen. This is extremely concerning and unacceptable in a rental property. Our storage unit was also left with a significant amount of garbage from the previous tenant/owner, which we had to deal with after moving in. Overall, we expected the apartment to be clean, sanitary, and ready for move-in. Instead, we were left with significant cleaning, maintenance, and pest issues immediately after moving in. We are very disappointed with the condition of the property and hope management takes these issues seriously and addresses them properly for current and future tenants.
• LT

  Loi Talatofi

  6 days ago
  1.0
  Very poor
• SB

  Sophia Brooks

  Aug 5, 2026
  1.0
  I have to say that the office staff has been wonderful throughout this process. Everyone has been kind, responsive, and genuinely willing to help and I truly appreciate their support. Unfortunately, my experience with the condition of the apartment at move-in has been very disappointing. The apartment was not delivered in a clean or move-in ready condition. The bathrooms, in particular, were extremely dirty, and there was visible mold under the kitchen sink, under the primary bathroom sink, and even around the bathroom mirror. It also appeared that several items that should have been renovated or replaced were not. The refrigerator was not properly cleaned or sanitized, and the overall cleaning of the apartment fell well below expectations. I ended up hiring a professional cleaning service at my own expense to thoroughly clean and sanitize the bathrooms and the refrigerator before I felt comfortable using them. In addition, the kitchen countertop was not delivered in a move-in ready condition. From the day I moved in, the surface felt rough and unfinished. On Monday, the maintenance team refinished the countertop, and I appreciate their efforts to address the issue. However, since then I have not been able to use my kitchen while the countertop cures. This has significantly disrupted my daily routine and has been an inconvenience during my first days in the apartment. I’m also still waiting for the remaining issues to be resolved, including the primary bathroom sink. The finish is peeling off, making it look worn and poorly maintained. Overall, while I have been very pleased with the professionalism and helpfulness of the staff, I am disappointed with the condition in which the apartment was delivered. I expected a clean, fully prepared, and move-in ready apartment, and unfortunately that was not the case.
• JO

  Jaylene Ondola

  Jun 29, 2026
  5.0
  I had an amazing experience with this property manager and the home itself exceeded my expectations. From the beginning, communication was professional, responsive, and genuinely helpful. Any questions or concerns were handled quickly, and it was clear they truly care about their tenants and maintaining a high standard. The house was beautiful, clean, well-maintained, and felt like home right away. Everything was thoughtfully taken care of, and the overall experience made living there stress-free and enjoyable.
• PA

  Peri A

  Jun 24, 2026
  1.0
  DO NOT RENT FROM RENEW BAYSHORE, DEFINITELY NOT WORTH YOUR TIME AND MONEY. I could write 10 pages of what this property management has put us through. Definitely don't deserve a single star. Lady Pearly at the office never gets anything done, not sure if she's doing her job BECAUSE SHE'S DEFINITELY NOT GETTING ANYTHING DONE BESIDES FROM GETTING COMFORTABLE IN HER HEATED OFFICE. Back in December 2025 up to around March (extremely cold months) when I had to literally call their office 3-5 times a day to get the heater fixed, HER EXCUSE BACK IN DEC AND JAN WAS "Its the holiday season and its hard to get a spot" (DID NOT CARE HOW COLD IT WAS) I did my research and came to find out there are spots available and the third party HVAC company they work with stated that there was NO REQUEST submitted for my unit AT ALL. HVAC came by and requested a new boiler and I was told "they are looking for cheaper options". was the boiler replaced up till now ? NOPE (now there's gonna be another tenant that will go thru what they put me thru). Started running space heaters for 3-4 months when temperatures was at the negatives and was told we will talk about reimbursement. Up till now and still chasing them down for reimbursement. They placed me in a temporary unit and so I moved my electric service from my original unit to temporary unit. They then charge me a $50 fee for doing that because I stopped service at my original unit and took over for the temporary unit because I was staying there temporarily. Asked for reimbursement and also followed up for electric bill reimbursement from running electric heater, UP TILL NOW not a single penny was reimbursed. Even after countless emails and phone calls made to Pearly at the office. She would come up with numerous excuses every time I call or would promised a date reimbursement will be completed and NOTHING WAS DONE. Asked for someone above this Pearly lady and was told "they are not available" "cannot give out their phone numbers" "they will reach out to you" AND NO ONE REACHED OUT TO ME. Thankfully, there was a maintenance dude that was working in the office that will sometimes get my calls and THANKS TO HIM OUR HEATER CAME BACK ON around late March to Early April FOR ONLY A SHORT PERIOD OF TIME AND IT SHUTS OFF AGAIN. This dude was always on top of every request and would send someone over that actually know what they are doing, SOMETHING MS. PEARLY FAILED TO DO SINCE DEC 2025. SO GLAD I AM OUT OF THIS PLACE !! PLEASE SAVE YOUR PRECIOUS TIME AND MONEY BY NOT RENTING FROM THESE PEOPLE. **please do not respond back with lies and actually fix these countless ongoing issues***

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