Fountaingate

Reviews

• AG

  Alaina Garza

  Sep 24, 2025
  1.0
  I’ve lived in five different apartment complexes, and this is by far the worst experience. On August 25, I contacted Fountaingate manager Susan about my deposit refund, a month after moving out. She said $150 would be deducted for cat-damaged blinds, which I accepted. However, I had paid a $250 deposit plus a $300 deposit at move-in for an apartment that was filthy and nonfunctional. Despite cleaning the apartment thoroughly upon moving out, Susan then informed me of an additional $150 cleaning fee. She asked me to delete my posts in exchange for a better refund, but after deleting them and trying to follow up, I can no longer reach her. Now, a month later, I want to warn others about the draining experience of living at this apartment complex. And this is my original post: The unit was filthy upon move-in with dirt, hair, and bugs. The AC was nonfunctional during my first weekend, and emergency maintenance didn’t respond until Monday. The kitchen sink backed up with sewage due to an outdated dishwasher, and it took two weeks to receive a mailbox key — delaying important mail. Parking was limited due to a broken carport that wasn’t repaired until the end of my lease, despite being broken prior to my lease. The complex frequently warned about car break-ins, yet had no outdoor lighting making it unsafe at night. AC costs we’re usually high, even with minimal usage due to pour insulation on the second floor. Overall poor management, safety concerns, and a high utility costs made this a very disappointing place to live.