The Legacy at Clear Lake

4.0
188 reviews

About

Apartment Building
Welcome to The Legacy at Clear Lake, your cozy and comfortable new home in Webster, in Harris County, Texas. These gorgeous garden-style apartments feature upgrades like your own in-unit washer and dryer set, built-in bookshelves, and spacious closets, and our floor plans are designed to suit your every need.

Location

The Legacy at Clear Lake
270 El Dorado Blvd, Webster, TX
77598, United States

Hours

Reviews

4.0
188 reviews
5 stars
129
4 stars
14
3 stars
3
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous complaints about unresolved maintenance requests, including pest control and repairs, with some residents feeling their concerns are ignored.

Staff Performance

Positive feedback about staff members, particularly Josie and Clemente, who are praised for their helpfulness and responsiveness.

Pest Problems

Recurring reports of roach infestations and other pest issues that have not been adequately addressed by management.

Communication Problems

Frequent issues with communication from the office, including unreturned calls and emails, leading to frustration among residents.

Overall Satisfaction

Mixed reviews with some residents expressing satisfaction with their living conditions while others report significant dissatisfaction and issues.
  • JY
    Jessica Young
    Jan 1, 2026
    1.0
    The change your rent amount and won’t give you a clear answer as to why and they don’t return phone calls. They mark maintenance orders complete when they haven’t even corrected the issue. There is a continuous roach issue. They won’t address noise complaints. Also I’d like to say I agree with the negative reviews. I’ve had all the same issues. The wall’s, tiles and ceiling are cracking in places and just continue to get worse. The cabinet’s are unleveled and I put in an order to get it repaired when I first moved in in March. They said they would fix it, never did. So the cabinet under the kitchen sink and bathroom sink are not useable, everything fall’s over.
  • AC
    Addie Chesson
    Dec 19, 2025
    5.0
    Quick and efficient.
  • DT
    D Turner
    Dec 5, 2025
    1.0
    I been living here for over a year now, the first year wasn't bad but after Hurricane Berryl the complex took a turn for the worse. For starters, all of the damage that came as a result of the hurricane was not fixed. I live on the second floor and have several holes in my roof, some as a result or Beryl and some that were here prior to me moving in due to the complex just not wanting to put money in repairs, as a result of these holes and opening I now have several squirrels (and possibly other rodents) running, scratching and biting all hours throughout the day and night making it extremely uncomfortable to sleep in my bedroom without hearing the sound of rodents and now they’ve migrated into the living room. Pest control came to do an “inspection” and they were supposed to come back a couple of days later to set traps, which did not happen - this is 4weeks after they were supposed to come address the issue originally and did not. Overall, it just feels as if comfort of their residents is not top priority here at this complex
  • RR
    Rich
    Nov 4, 2025
    1.0
    DO NOT MOVE HERE! they don’t fix anything, ROACH infested, WATER IS ALWAYS BROKEN OR NOT HOT then they try and blame city of houston when it’s really their old outdated boilers etc that they refuse to replace. ONE maintenance man that does not get to requests in a timely manner. apartments are not “updated” only painted over and stitched together. monthly fees are INSANE please save your money and find something actually worth paying for
  • LE
    Leandra Ellis
    Oct 27, 2025
    5.0
    Always super fast on maintenance request!