Staff Performance
Many customers praised the staff, particularly Josie, Gia, and Carlos, for their attentiveness, professionalism, and helpfulness throughout the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest infestations, plumbing issues, and slow response times to repair requests.
Community Concerns
Residents expressed dissatisfaction with noise disturbances, security issues, and the overall cleanliness of the property, indicating a decline in living conditions.
Mixed Experiences
While some tenants reported positive experiences and a sense of community, others shared serious grievances regarding management's responsiveness and the quality of living.