Management Issues
Customers frequently reported unprofessional and unhelpful management, with many expressing frustration over poor communication and lack of support.
Pest Problems
Numerous reviews highlighted severe pest infestations, particularly roaches, with ineffective pest control measures leading to significant resident dissatisfaction.
Maintenance Concerns
While some residents praised quick maintenance responses, many others reported unresolved issues, including malfunctioning appliances and inadequate repairs.
Staff Praise
Several customers commended specific staff members, particularly Gia and Margaret, for their helpfulness and professionalism during the leasing process.
Cleanliness and Safety
Multiple reviews mentioned cleanliness issues, including trash and dog waste around the property, as well as safety concerns related to noise and drug use.