Business Details
About
Apartment Rental Agency
Located in the vibrant city of Tyler, The Madison offers a variety of first-class amenities and thoughtfully designed apartments for you to call home. Our gated community features a resort-style pool, 24/7 fitness center, business center, tennis court, playground, and more. Each pet-friendly apartment has an open floorplan, quartz countertops, private patios or balconies and spacious walk-in closets. Our mission is to enhance the lives of our residents by providing exceptional customer service, a strong sense of community, and superior property maintenance.
Location
The Madison of Tyler Apartment Homes
5348 Old Jacksonville Hwy., Tyler, TX
75703, United States
Hours
Reviews
4.1
130 reviews
5 stars
91
4 stars
8
3 stars
2
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The office staff is frequently praised for being friendly, professional, and responsive to residents' needs.
Maintenance Issues
While maintenance requests are generally handled promptly, some residents reported ongoing issues with noise and cleanliness that were not adequately addressed.
Amenities and Cleanliness
The property is noted for its well-maintained amenities, but there are complaints about cleanliness, particularly regarding trash management and the dog park.
Move-Out Charges
Several residents expressed dissatisfaction with move-out charges, citing hidden fees and disputes over cleaning and damage assessments.
Community Atmosphere
Many reviews highlight a positive community vibe, with residents enjoying the social aspects and safety of the complex.
- KSKate Sherrill4 days ago5.0We lived at The Madison Apartments for three years and had absolutely no issues the entire time. The property is always clean, well-maintained, and continuously updated. Julie and her team are truly top notch! professional, responsive, and genuinely caring. This has been the best apartment experience we’ve ever had, and we couldn’t recommend The Madison more!
- AAAaron AcostaNov 7, 20255.0I’ve been apartment living for 5 years and this one is hands down the best. It’s been affordable for my budget which is a huge plus and there’s no hidden fees that pop up and scare you. The ladies who work the office are very nice and professional. Julie, Isabella, Misty, and Courtney are more than welcoming and they help make everything just light and easy. My girlfriend and I have been here for about 8 months so far and we don’t have any complaints. The maintenance crew does a good job and they work fast. The other tenants who live here are always keeping the apartments lively by either being at the pool, pickleball courts, or just doing some walks/runs around. Definitely would recommend to anyone for who wants a nice quality apartment with a safe and healthy environment!
- LCLuke CrossSep 7, 20255.0It's the best son
- RARaaed AnsariAug 10, 20255.0Rlly nice place to live
- GCGabe ChapaAug 6, 20255.0I am in the process of moving out and thought I’d share my experience so far. Upon move in, the staff was super friendly and welcoming. They were a great help in getting my “resident” account setup and making it feel like home. I loved the variety of leasing options they offer for short term or long term. Throughout my 13 months as a resident, I enjoyed everything The Madison has to offer. The playground for my daughter, the pool area, the gym, the outdoor grills, the dog park etc. They have always done a great job keeping the property very clean and do an even better job making the property feel like home to all. They always address any rising issues incredibly quickly whether it is gate issues, stray animal issues, noise issues etc. Their maintenance team has also always been great. The few minor issues I had, they were really quick to resolve them. Not to mention the maintenance team is also super friendly and personable. I am only moving out because we want to upsize. If we didn’t, we would live here for quite some time. If anyone is looking for a safe, quiet and well maintained home. I highly recommend giving them a shot. It’s a little pricey, but well worth the money. The bad reviews I see all come at move out and I find it hard to believe the wonderful ladies in the office would go out of their way to make your move out experience anything less than convenient. I am moving out late September and will do my due diligence prior to. I will update this review with my move out experience. I have high hopes that my great experience with this property will continue.
Frequently Asked Questions About The Madison of Tyler Apartment Homes
What types of apartments are available at The Madison of Tyler Apartment Homes?
We offer 1-, 2-, and 3-bedroom apartments with open floorplans, quartz countertops, private patios or balconies, and spacious walk-in closets.
What amenities does The Madison of Tyler provide to its residents?
Our gated community features a resort-style pool, 24/7 fitness center, business center, tennis court, playground, and more.
Is The Madison of Tyler a pet-friendly community?
Yes, The Madison of Tyler Apartment Homes welcomes pets.
Where is The Madison of Tyler Apartment Homes located?
We are located at 5348 Old Jacksonville Hwy., Tyler, TX 75703, US.
What are the leasing office hours at The Madison of Tyler?
Our office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I schedule a tour of The Madison of Tyler Apartment Homes?
You can schedule a tour by visiting https://www.themadisontyler.com/scheduletour or calling our main phone at +1 903-705-0763.
Are there dining options near The Madison of Tyler Apartment Homes?
Yes, nearby dining options include TXM Tyler steakhouse, Coyote Sam's On The Creek steakhouse, and Texas Music City Grill and Smokehouse.
Where can residents find pet care services near The Madison of Tyler?
South Tyler Animal Clinic, offering veterinary and pet grooming services, is conveniently located nearby.
What real estate services are available near The Madison of Tyler?
Nearby real estate services and agents include Eskelson Law Firm, PLLC, Homeland Title, Lacy A Walker Realtor®, and Michelle Neilson Exp Realty.
Are there fitness centers available near The Madison of Tyler apartment homes?
Yes, in addition to our 24/7 fitness center, nearby gyms include Horizon Health and Edge Performance.