Cumberland Place Apartment Homes

Reviews

• MB

  Marissa Bailey

  Dec 30, 2025
  1.0
  After almost a year of not being able to receive packages, horrible management and none of the amenities working/being available new management has come in to try and rectify by nickel and diming everyone. 5$ a month per person to have a key fob on our phone to get into your own apt complex and access the amenities we pay for in the rent is ridiculous. Especially when the pools were closed almost all summer and the parcel pending that we have to pay for didn't work for months. Very disappointed
• AH

  Adam Hanson

  Oct 7, 2025
  5.0
  Meant to leave a review a while back, but I moved in late August and needed a place spur of the moment and they had nothing available at the time. I called and explained my situation, and they bypassed two weeks worth of inspections just to inspect an apartment I was interested in. They got me moved in and approved in 3 days notice instead of 3 weeks. Incredible customer service I have never experienced at any other apartment complex. Yesenia and Morgan are beyond helpful. Highly recommend!
• RC

  Robson Costa

  Sep 21, 2025
  1.0
  Update after 2 weeks- Both pools dirty and closed - 2 out of 3 grills not working. The only grill working doesn’t have lights so you have to eat in the dark. Two trash dumpsters full with a strong smell and bugs. You pay for nothing! Pools always closed. Very small gym and without maintenance. The trash can never works. A lot of thash can on the doors of the apartments. The fireplace doesn't work. The outdoor barbecue has no light and no gas. Problems with automatic payments. You will always see people who do not live here using the condominium. We'll leave as soon as the contract ends.
• JN

  Janessa Negron

  Aug 10, 2025
  5.0
  Our experience with Megann was a huge part of our decision to move into Cumberland. We toured multiple locations the same day we met Megann and it was no comparison regarding her hospitality, enthusiasm and overall professionalism. I recommended Cumberland to a colleague and they also chose to rent here based on this experience. We appreciate her hard work and dedication to her position, as well helping us make this our future home.
• DH

  Douglas Hansen

  Aug 31, 2018
  5.0
  Shannon was amazing. She made to check for any promotions for my family and applied one for me. She walked me through the whole process and set up my rental account step by step. My 1 year old was so rambunctious and she took him as if he was her own child and entertained him while I filled out paperwork. 10 out 10 some of the best customer service I have ever had. I would even be willing to pay more than $1300 a month as long as the service is this good!

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