Woodson's Reserve - Cypress Collection

Reviews

• TT

  Tathiana Tercarolli

  Mar 25, 2026
  1.0
  I bought a house from Toll Brothers and I couldn’t be more disappointed. What was supposed to be an exciting milestone turned into a constant source of stress and regret. 0/10 for quality. For a company that claims to build “luxury” homes, the workmanship is shockingly poor. There are visible flaws everywhere…things that should have been caught long before closing. It honestly feels rushed and careless. 0/10 for attention to detail. It’s like no one took the time to properly finish anything. Small issues quickly add up to a long list of problems, and it completely kills any sense of confidence in the build. 0/10 for customer service. Once the papers were signed, getting help became a struggle. Concerns are brushed off, responses are slow (if they come at all), and accountability seems nonexistent. 0/10 for communication. You’re left chasing updates and explanations, only to get vague or inconsistent answers. It’s exhausting and unprofessional. 0/10 overall. Buying this home has been one of the most frustrating experiences I’ve had. I expected quality and professionalism, but instead got disappointment across the board. I would not recommend them to anyone.

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