Progress Residential

Reviews

• JC

  Julius Ceaser

  6 days ago
  5.0
  I found a very nice and home and went through Progress Residential. They experience was great. Very easy and fast. Wasn't any problems for me or with me. Agent was very friendly and eager to always help. Thank you for helping.me find my home.
• DW

  Denae Western

  Jan 4, 2026
  1.0
  ALERT 🚨 LONG POST!! Our lease is up in May, and I can’t wait! We have lived in their home for 2 years, and they definitely are SLUMLORDS! Our first week living here we went through a tornado which damaged the beautiful tree that was in the front yard. It also took off a lot of shingles off of the roof. They came out fixed to huge hole that was in the roof no problem. But the other part of the roof was not inspected. In July we went through a hurricane. No one ever came out to inspect the roof due to more shingles coming off the roof. We were hearing scratching at night but I assumed it was the tree in the backyard. Silly me for thinking that! We dealt with High Water bills like 500 dollars, water leaks. The neighbor behind us has a chicken coop😒All of this happened the first year. We hadn’t prepared to move yet so we signed another lease that was a bad choice! There were lots of cockroaches getting in the home so I hired a pest control company to spray. Also kept hearing a lot more scratching noises so asked if they would put rat trap boxes out in the backyard that was on a Friday on Sunday I started smelling something! DEAD RATS 🐀 I immediately called them to come a seal off how the rodents were getting in the attic all they did was come look in he attic, nothing was ever done about sealing the entry. They sent someone to remove rats 2 but the person would not go all the way in the attic to remove the rest. So you can imagine the smell inside of the house. Almost year and a half later still dealing with the RAT issue. One day I was using the bathroom in master bedroom and I looked down and saw 4 little mushrooms due to the water leak from the shower. They tried to just change baseboard and luckily I was there because I told them there is mold fungus behind the wall. The did a quick fix and was on their way. This was in summertime it now Jan and the plumber just came out to fix the pipe. SLUMLORD, SLUMLORD SLUMLORDS! I’m so disappointed and angry 😡! Please do not let rent or buy any homes from Progress! They take your money and that’s it!
• BD

  Brandi Domec

  Jan 2, 2026
  1.0
  My daughter had a water loss on 12/23. I had to call several times to get them to come out the next day and they sent a plumber to fix the leak (that had been previously fixed wrong by them) and he tried to blame it on us and say we needed to pay for it until he realized they had previously did a bad repair. Then they sent out a non restoration company not certified in drying out a home and put 2 small fans and 2 dehumidifiers in and one had a hole in the hose that just leaked all the water back out. They did not do moisture readings at anytime and I did before and now they sent someone out today to pick up the equipment and the floors in the kitchen are still wet. They have no care for their tenants or homeowners and properly drying out a home. I have asked for a supervisor to call me for 11 days and NOTHING!!
• KD

  Kaleb Dinsmore

  Dec 24, 2025
  1.0
  I will say this has got to be the worst rental company to do business with. We are dealing with a rodent problem in our current rental home and instead of resolving this issue and making the tenants feel safe and able live in a clean home there has been nothing but headaches and no real action taking to resolve this issue. Now we are trying to transfer to a new property, within this company and guess what, instead of making it an easy process for us. It’s been more like being ignored and delayed from poor communication, being told to following their own guidelines. Now that we have final got to the point where we are finally receiving the paperwork so we can start the transfer to the new property. They tell us we are not eligible because we signed a lease renewal agreement for our current property but we started the process and paperwork for our home to home transfer weeks before our old lease expired and we were told that it wouldn’t be a problem since we started the paperwork within the last 30 days of our lease ending, it even took 3 weeks for management to reach out and talk to Us personally. So in conclusion Nellie Muniz, and many other members of progress residential have not helped, but hindered and now that they have dragged this process out and have been uncooperative we have no choice but to seek legal representation to resolve this matter. Hopefully we can finally be taken seriously and have this matter resolved.
• CB

  Channa Blakely

  Dec 21, 2025
  1.0
  My breaker has a short in it and one side of my house has no power in the switches or outlets. I called Progress to schedule maintenance multiple times before they even scheduled for it to be repaired. A breaker short is a fire hazard and should be considered urgent yet it was originally scheduled 3 weeks out from my call. I called them multiple times to let them know I was trying to avoid any sparks from occurring. I then called back because I began to see sparks and still no one has come to repair it. This is unacceptable. I would never recommend this establishment.

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