Customer Service
Many reviews praised the friendly and helpful staff, highlighting their professionalism and attentiveness.
Maintenance Issues
Several customers reported ongoing maintenance problems, including broken amenities and slow responses to requests.
Safety Concerns
Multiple reviews mentioned safety issues, including crime and inadequate security measures, leading to a feeling of unease among residents.
Move-Out Charges
Numerous complaints were made regarding unexpected charges during the move-out process, with many residents feeling unfairly treated.
Cleanliness and Amenities
While some praised the cleanliness and amenities, others noted issues with maintenance and cleanliness in common areas.