Mark Spain Real Estate

4.8
187 reviews

About

Real Estate Agents & Brokers
Ranked #1 in client satisfaction. Most trusted team in the US with over 12,500 5-star reviews. Over $15.35 billion sold. Mark Spain Real Estate connects buyers & sellers in all of the Metro Atlanta area, including Athens in Georgia, as well as Raleigh, Charlotte, and Greensboro in North Carolina; Nashville in Tennessee; Orlando, Tampa, and Jacksonville in Florida; and Dallas in Texas. In 2023, our team sold over $2.79 billion in residential real estate, helping over 8,600 clients sell or purchase a home. Get a Guaranteed Offer on your home TODAY!

Location

Mark Spain Real Estate
550 Reserve, Southlake, TX
76092, United States

Hours

Reviews

4.8
187 reviews
5 stars
175
4 stars
3
3 stars
0
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Agent Performance

Several agents, particularly Yara Jabr, received high praise for their professionalism, responsiveness, and dedication to clients, leading to positive experiences in buying and selling homes.

Communication Issues

Multiple reviews highlighted significant communication problems, including delays in responses and lack of follow-up, which contributed to negative experiences.

Business Model Concerns

Customers expressed dissatisfaction with the company's business model, particularly regarding low offers and perceived lack of transparency in the selling process.

Mixed Experiences

While many clients had positive experiences with specific agents, others reported extremely negative experiences, indicating inconsistency in service quality.
  • BM
    Becky Miller
    Nov 17, 2025
    5.0
    We had a wonderful agent in Yara she treats you like family and if I was to ever sell a house again I would go with them again they are great and the best We had a wonderful experience
  • MT
    MY HUMMY TURTS
    Oct 12, 2025
    1.0
    By dar the worst experience ive ever been through
  • JH
    James Higgins
    Aug 1, 2025
    2.0
    Waited a whole week to get a call back and nothing. Then when they did get back with me, there were $100,000 less than anybody else on the offer for my property. After what I went through, I wouldn’t use them again or recommend them. My home is only one years old immaculate with a premium lot. It’s not like a rundown home.
  • SM
    Sandie Meurer
    Jul 28, 2025
    1.0
    I've built and purchased many homes over 50 years. This by far the most STRESSFUL. Nothing I was promised came to fruition except the fact it finally sold after just over 10 months (reason it got a Star) and for under $300K than listed. The biggest concern was the listing agent initials VW. I was initially told I'd have an offer 7-10 days it took 14 after I made calls not to my agent. I was told no showings or pictures until I moved out then a lockbox and photographer showed up within a week of signing contract. When I called VW she didn't know why it happened. After move out I received higher utility bills than when I lived there. Over $500 one month. I reached out to VW and she asked who would have touched AC etc. How would I know I have no access?! She went to check and upstairs AC had been turned down to 64 by their cleaners or showing agent or? She gave me code to lockbox. I'm not driving over an hour to check on a home that is now their responsibility. After reaching out via a letter to Mark Spain power and water was taken out of my name. Then I received a complaint regarding overgrown lawn and low tree branches. Why did I get complaint? I called VW she asked for contact info for my landscaper. No wonder it took so long to sell and I got far less than expected. If you think I'm a "Karen" I have copies of texts and phone messages I would happily share. Buyer beware.
  • LJ
    Lou Jones
    Aug 21, 2023
    5.0
    Hector helped my family and I sell our home and also purchase a new home. He was patient with us every step of the way. Not only did he work tirelessly around the clock to get our home sold, he also researched new builds for us to look at. Once we found the home we wanted, he was with us to make sure everything was explained in detail and in plain English so we understood what we were signing. I 100% recommend Hector as an agent!

Frequently Asked Questions About Mark Spain Real Estate

What are the operating hours of Mark Spain Real Estate?

Mark Spain Real Estate is open every day from 8:30 AM to 8:30 PM.

Where is Mark Spain Real Estate located?

They are located at 550 Reserve, Ste 190, Southlake, TX 76092, United States.