Staff Performance
Many reviews highlight the friendliness and professionalism of the staff, particularly LaDonna, Aime, and Oneida, who are praised for their helpfulness and dedication to residents.
Maintenance Issues
While some customers report timely maintenance responses, others express frustration with unresolved issues, particularly regarding air conditioning and cleanliness, including pest problems.
Property Condition
Feedback indicates a mix of satisfaction with the cleanliness and upkeep of the property, but also mentions issues like mold, bugs, and unclean common areas.
Management Changes
Several reviews mention dissatisfaction with new management, citing poor communication and a decline in service quality compared to previous administrations.
Community Atmosphere
Overall, many residents appreciate the community vibe and location, noting it as a peaceful place to live despite some complaints about noise and maintenance.