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Sadler House

4.6
(143 reviews)

Business Details

1271 Sadler Drive, San Marcos, TX
78666, United States
(737) 315-4204
https://www.sadlerhouseapts.com

About

Apartment Building
Breathe new light into your life by leasing an upscale one or two bedroom apartment home in our San Marcos, Texas, community. Our modern, pet-friendly homes come complete with a collection of trendy community amenities and an inviting neighborhood in Hays County. A thriving community setting plus indulgent lifestyle spaces equals the prime place to call home. This is where you want to be. This is Sadler House.

Location

Sadler House
1271 Sadler Drive, San Marcos, TX
78666, United States

Hours

Reviews

4.6
143 reviews
5 stars
122
4 stars
5
3 stars
2
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Sierra and Lauren, for their friendliness, helpfulness, and professionalism throughout the leasing process.

Maintenance Issues

Some residents reported issues with maintenance responsiveness and cleanliness upon move-in, including pest problems and unresolved charges.

Community Atmosphere

The community is described as friendly and welcoming, with enjoyable amenities and events that foster a sense of belonging among residents.

Move-In Experience

While many had positive experiences during the move-in process, some faced challenges with communication and unexpected charges.
  • RW
    Reese White
    Jan 28, 2026
    5.0
    Micah was very friendly and thorough when I toured. Was very helpful and knowledgeable about the property.
  • MM
    Malia
    Nov 24, 2025
    1.0
    If you sign with Sadler House make sure you get everything in writing and be prepared to pay for BS charges after move out. These people are money hungry I lived at Sadler House for 5 years, and besides the unreliable trash valet that you have to pay for every month and high rent increases after each lease I had no other issues. I never missed a payment and took care of the unit. For move out I was told to hire a carpet cleaner so I did exactly that, they came in as soon as my furniture was moved out on that day. I moved out on a Saturday afternoon, but wasn’t given an invoice until the following Monday morning (9/27). I sent over the invoice as soon as I received it and wasn’t too concerned about the lateness because I was told the leasing office wouldn’t be doing an apartment walkthrough until the following business day anyway (they are closed on sundays). In the email thread attached I sent the invoice multiple times, and then again when I had to dispute move out charges with billing and the leasing office. A week later I got an invoice for move out charges, some of them being valid but then a $100 charge for carpet cleaning. I had tried to get this charge disputed for 2 months now by having to play telephone with the leasing office and then the billing office. I have been met with terrible to no communication at all, I would call and be told they would take care of it with no follow up to then getting calls from billing saying the charges would go to collections if I don’t pay soon. This behavior seems purposefully negligible. After having to chase down the property manager I was told because I didn’t provide the invoice at the exact day of move out, they ordered a separate carpet cleaning service that had to still be payed for (which is BS because theres no way they would’ve been able to do that in that amount of time, and you could tell the carpets had been professionally cleaned. Because of my experience with my move out and how I was treated during this whole process I would NOT recommend moving in here, and if you do make sure to have everything in writing to protect yourself from the office trying to squeeze more money from you.
  • EL
    Esbeydi Loza
    Nov 7, 2025
    5.0
    I had such a wonderful experience touring the apartments! Micah was so friendly and welcoming he really made me feel at home from the moment I walked in. He took the time to explain everything clearly and made the whole process feel easy and comfortable
  • JD
    Jorge Dawgson
    Oct 31, 2025
    5.0
    Spoke to the property manager to get information on the apts and he was great!!great customer service and very knowledgeable about the community .
  • AS
    Aubree Smith
    Oct 24, 2025
    5.0
    The staff was so sweet and very informative about the apartments!

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