Pointe San Marcos

Reviews

• BB

  bella

  Oct 29, 2025
  1.0
  I’m saving you the time by saying do not live here. The only good thing about this place is the short walk to campus. Since i’ve moved in here there are always issues. Our washer was broken and it took them a month to replace it. the front stairway entrance door handle is broken and there’s no way to get in. All of the doors are currently broken and unlocked for anyone to just walk in. the elevators are broken and they said it will take about 60 days to fix them. yes i said 60 days. the pool is always closed for some maintenance reason. the dog park is GROSS and my dog won’t even step foot in the park (that says a lot). i know it’s not necessarily up to the people who work here to clean up after people, but it’s getting to a point where it’s a hazard. again, i would recommend finding somewhere else to live.
• MJ

  Matt Jennings

  Oct 21, 2025
  1.0
  The people who run the pointe are very nice people. But the building itself is awful if you are looking for an apartment just to be on campus please choose somewhere else. Both elevators are almost always out of order. And the door that the majority of residence use has been broken and unavailable. For the price residents are paying it is not worth it
• CN

  Coral Nieves

  Oct 19, 2025
  1.0
  Yes the ammenities are nice, but they are just a mask over the nightmare that is living here. I have lived here for three years, my first two actually being a decently pleasant experience. The downfall of this complex came with the new management team that started earlier this year. They claim to be picking up after the prior management team, but I have never had as many issues as I do now. Communication is horrible. Bringing up issues to management is useless as they are unprofessional and disrespectful. They will gaslight you no matter what every time. To give you an absurd example, after transfering units I noticed our A/C froze after our first month. When I went to go talk to management about it after making a work order, they told me my A/C froze due to us lowering the temperature to 70° nightly, even though that’s what is recommended by the energy department. Not to mention I have been doing this since my prior unit for two years and had never had an issue. They have overcharged me on rent multiple times and will put random dates on charges in your ledger, so I strongly advise to not have auto-pay. We have issues with package deliveries getting lost, elevators constantly broken, perimeter doors not working properly, etc. Add onto that the ridiculous pricing of this place, it is needless to say it does not live up to the “luxury apartment” life they’re trying to sell you. I can go on about more issues, but please just save yourself the headache and look somewhere else.
• FT

  Fabianna Gomes Terife

  Oct 19, 2025
  1.0
  This is my first year living here, my decision to move in was because my now roomie told me she had a good experience her fist two years. But since they changed the management everything went downhill. First of all the work orders can take up to four weeks to get completed, even though they require immediate attention. They don’t take accountability and only ask you to wait since they have a “new management”. They apartment is nice from the outside but living here is a mess. It’s not luxury living, it’s just close to campus. The rent is extremely overpriced for all the issues the building in general has!
• TN

  Tiana Nguyen

  Sep 18, 2025
  1.0
  Completely frustrating situation, my boyfriend parked outside this apartment complex for school and came to white paint all over his car. When we demanded answers from the front office, we were told that there was no possible way for the paint for get on the car, as renovations were being doing inside the building, then we were asked for camera footage we were told that the cameras don’t work and that they were “updating the system”. Although the leasing manager seemed to acknowledge the situation, she dismissed us and referred us to her manager, saying there was “nothing she could do”. We know that the paint originated from the apartment complex as we saw the painters and the paint they used; we also confirmed it was wall paint at autozone.