Staff Performance
The office staff is frequently described as friendly, helpful, and professional, contributing positively to residents' experiences.
Maintenance Issues
While many reviews praise the maintenance team's responsiveness, there are significant complaints about unresolved issues, particularly regarding mold and appliance failures.
Management Concerns
There are numerous complaints about management's lack of responsiveness and professionalism, especially after changes in management, leading to dissatisfaction among residents.
Parking Problems
Many residents report ongoing issues with insufficient parking, particularly during late hours, causing frustration.
Community Atmosphere
The complex is noted for its sense of community and regular events, although some residents feel that the management does not adequately support this environment.