Villas at the Rim

Reviews

• AG

  Ashley Garcia

  Dec 16, 2025
  1.0
  Disappointed to say the least. For the amount in money you pay here, you do not get your money's worth. It is not worth the amenities. A couple of months ago my boyfriend's motorcycle was stolen overnight, even with gates AND a gate attendant past 9:30pm, who apparently just lets anyone and everyone in. Yes we understand the complex is not responsible, but the staff took almost 2 weeks to "review footage" after we kept bugging them, which was never shown to us, so we never knew if they actually checked. He got an insurance check to replace the bike yes, but why would he want to park it at our complex for it to get stolen again? So we had to spend MORE money to add a private garage to our account. THEN someone without a parking sticker, so a visitor, parked horribly and blocked me in so I couldn't leave for work. Whoever answered the phone in the office said they'd call the tower-- never did and the truck was there until night. Should I pay out of my own pocket with no apologies for an uber and still be late or??? Only reason I was able to get my car out is because the person next to me left so I was able to wiggle myself out. Then, for Christmas time my package was left outside of the package lockers because they were full, and my package was ultimately stolen. That was my final straw 😐 Bottom line, take your money elsewhere because management is unapologetic and does not assume any responsibility. Get your moneys worth somewhere else.
• GG

  Gunnar Graf

  Dec 8, 2025
  5.0
  I waited a while before writing this review just to make sure everything at The Villas at the Rim was consistently good — and it definitely is. The property itself is very nice and well-kept, and my apartment is beautiful. Maintenance is always on top of their game and responds quickly anytime something comes up. The front office staff is amazing as well — friendly, helpful, and professional every time I’ve interacted with them. Overall, I’m really happy living here and would absolutely recommend The Villas at the Rim to anyone looking for a great place to call home
• EP

  Emanuel Perez

  Dec 2, 2025
  1.0
  Villas review Just moved in the day before thanksgiving to an inconsiderate upstairs neighbor and a incompetent management team. Left 2 voicemail messages to the courtesy officer about the situation and still haven’t heard back from them. Saturday morning I stop by the office and let the leasing agent know about the upstairs neighbor walking with a heavy walk thru out the day and late (past 10pm and past midnight). They said they would reach out to the neighbor. I also mentioned i would like to transfer to a fourth floor unit if things continue. My girlfriend works from 2 am until 2 pm so her time to rest/sleep is before any loud noise can be a valid complaint(before 10pm). This is why we requested a transfer, because we were lied to our faces when we asked the leasing agent if the units were noise proof and said they never received any complaints. The noises continued thru the weekend so I went to the office again on Monday and actually got to talk with the Assistant Manager Genesis Rosano and explained her the situation to which she was not aware of. She quickly was tagged out by one of her leasing agents. We demanded to get the unit transfer as soon as possible or we will be forced to payout our lease. The agent said they will reach out corporate because they have a 6 month wait time for transfers. Later that day they reached back thru email saying that they talked to the neighbors who claimed to they were out of town for the holidays during the time the noise was reported. They also said there may have been a misunderstanding, or the noise may have come from another source. Like I can’t when the noise comes from right above my head.
• KC

  Katalina C.

  Dec 2, 2025
  1.0
  ⭐ 1 Star Do not move here if you value peace. I’ve only lived here for two weeks and have not been able to sleep since moving in. The upstairs neighbor plays loud music and stomps heavily as late as 2 AM, almost every night. The walls are so thin that you can hear everything — footsteps, music, bathroom noises, and even private conversations. The property advertises having an on-site officer, but calls have never been answered since we moved in. When we contacted the leasing office, the manager dismissed the situation as “just apartment living,” which has not been my experience at other apartment complexes. Management initially said they would move us to a sister property, but now they are delaying and changing the story, saying it needs owner approval. Meanwhile, they are charging $5,000 to break the lease, leaving tenants stuck in an unlivable situation. If you value peace, sleep, or responsive management, do not move here. The lack of accountability and concern for tenants is unacceptable. -Olga Cruzado & Emanuel Perez.
• JJ

  James

  Nov 21, 2025
  5.0
  Love this beautiful property. Agents Tara, Faith, and Deja are amazing!!!