Business Details
About
Apartment Building
Life is good at The Lodge at Shavano Park in San Antonio, Texas. If you���re looking for a place with incredible community amenities and comfortable, spacious apartments in North Central San Antonio, look no further. You���ve found the place you���ve been searching for within our gated apartment community. Your new one or two-bedroom apartment will create the home you���ve always wanted. French doors, detached garages, and an oversized patio or balcony give a fresh and unique look to your new place. Let yourself relax in your new home at The Lodge at Shavano Park.
Location
The Lodge at Shavano Park
3838 Lockhill Selma Rd, San Antonio, TX
78230, United States
Hours
Reviews
3.0
177 reviews
5 stars
65
4 stars
20
3 stars
12
2 stars
10
1 star
70
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported unprofessional and rude behavior from management, with many expressing dissatisfaction with the handling of maintenance requests and move-out processes.
Maintenance Response
While many residents praised the quick response time of the maintenance team, there were also complaints about unresolved issues and poor quality of repairs.
Security Concerns
Numerous reviews highlighted ongoing security issues, including frequent gate malfunctions and incidents of theft, leading to a lack of trust in the safety of the complex.
Pest Problems
Several residents reported persistent pest issues, particularly with roaches, despite claims of regular pest control services.
Amenities and Location
The location and amenities were generally well-received, with many residents appreciating the community features, although some felt the overall quality did not match the price.
- AMAnna MartinJan 6, 20265.0Great apartment complex. Management is very good working with the residents and the community is good. Service calls are always taken care of right away.
- RRRudolph RamirezJan 1, 20265.0Community is well maintained. Amenities like the gym, pool, basketball and volleyball courts are always clean. Maintenance is quick to get back to you and fix any issues. Staff at the office is always very helpful and friendly.
- CMCarlos MendozaDec 26, 20255.0I just want to give a big shout out to the property manager Brandon and his whole team. They have been nothing but amazing they’re super professional and always willing to help. This is the type of team you need to run the property.
- MVmarielena valenciaDec 15, 20255.0I’ve had a great experience living at The Lodge at Shavano Park. The management and staff are friendly, professional, and always responsive, and maintenance requests are handled quickly and efficiently. The community is generally quiet with respectful neighbors, making it a peaceful place to live. The amenities are well-maintained and add real value to the overall living experience
- AAAlyson ArandaDec 3, 20255.0Victoria was SUCH a delight to speak with. She was alone in the leasing office towards the end of the work day and what would be deemed reason to sacrifice hospitality for efficiency, Victoria did not lose her smile or bubbly spirit. The office was decorated gorgeously for the holidays and made me feel so welcomed, paired with Victoria’s professionalism I feel confident in sending my clients here!