Welcome to The Frederick Apartments in Northwest San Antonio, where lush grounds, spacious studio, 1, and 2-bedroom floor plans, and top-notch amenities create a one-of-a-kind living experience. Enjoy walk-in closets, vinyl wood plank floors, and fully equipped kitchens, with optional Platinum Upgrades featuring granite countertops and stainless-steel appliances. Relax by our two sparkling pools, or socialize at the community clubhouse with a pool table. Conveniently located on Eckert Rd, near everything you need. Schedule your tour today and make The Frederick your new home!
I recently moved into the Frederick apartments with different staff at the office From when I originally signed the lease. I have been without hot water for two weeks and everyone at the office and the maintenance have been told multiple times by phone call verbally and written notices And it is not getting fixed. The office has stopped taking our calls And refuses to give us any updates besides saying that they will give us a call and we never hear back from them.
CW
Carmeeshia Wolf
Dec 13, 2025
1.0
I am a current resident of The Frederick Apartments and feel obligated to share serious concerns after observing the condition of vacant “show” units on the property.
During a walkthrough of multiple vacant units, I observed roaches inside a refrigerator, including along the door seal and interior frame. These were not occupied units. These were units being presented as move-in ready or available for showing, which raises major concerns about pest control and sanitation across the property.
Additional issues observed in these vacant units included:
Cabinets and storage areas with visible dirt, debris, and deterioration
HVAC vent covers improperly installed and partially detached, exposing dust and buildup
General signs of neglect inconsistent with professional property management standards
If these are the conditions in units meant to be shown to prospective residents, it raises serious questions about what is considered acceptable behind the scenes.
As a resident, this has significantly reduced my confidence in management’s maintenance practices and overall commitment to health and safety.
Prospective renters should inspect thoroughly and ask direct questions before leasing here.
Photos attached for transparency. I also attached videos of some of the vacant units that have been unoccupied for several months!
Unfortunately, conditions at The Frederick continue to decline.
We have now experienced our 13th hot water outage, with the most recent incident leaving our unit without hot water for four consecutive days. Management attributed this to multiple pipe bursts across the property, yet this outage extended beyond a brief emergency and significantly impacted habitability.
In addition to the loss of hot water, pipes burst on our patio, directly affecting our unit. As a result, our washer is now inoperable and filled with standing water and clothing, leaving us unable to use or drain the appliance. This occurred due to the property’s plumbing failure, not tenant misuse.
While generic notices and apologies were sent, there has been no clear timeline, no meaningful remediation, and no acknowledgment of repeated failures. Ongoing infrastructure issues, lack of preventative maintenance, and repeated service disruptions have become the norm rather than the exception.
I strongly encourage prospective tenants to consider these recurring habitability concerns before leasing here.
MO
mary obregon
Nov 2, 2025
4.0
Thank you Micke gor helping out. You are very much appreciated 👏
JG
JD G
Dec 17, 2024
5.0
I came to these apartments for a quick tour since I was moving around this area. Lulu, was very friendly and had a smile the whole time. Explained everything very thoroughly, spoke passionately about the community. I really liked everything I saw, however work is having me now go to a different part of SA so I reluctantly did not move here. I still felt compelled to leave a review as everyone seemed very kind and attentive.
EB
Ernesto Barrientos
Jun 13, 2024
5.0
Great property, had a great tour of the property. Would recommend to anyone looking for a new community.
What types of apartments are available at The Frederick?
The Frederick offers spacious studio, 1, and 2-bedroom floor plans with options for Platinum Upgrades including granite countertops and stainless-steel appliances.
What amenities does The Frederick provide?
Amenities include walk-in closets, vinyl wood plank floors, fully equipped kitchens, two sparkling pools, and a community clubhouse with a pool table.
Where is The Frederick located?
The Frederick is located at 4801 Gus Eckert Rd, San Antonio, TX 78240.
What are the office hours for The Frederick leasing office?
The leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
How can I schedule a tour at The Frederick?
You can schedule a tour by visiting their reservation website at https://www.liveatthefrederick.com/scheduletour?utm_source=GMB&utm_medium=organic or by calling +1 844-690-2109.
What is the website for The Frederick apartments?
The official website is https://www.liveatthefrederick.com/ where you can find floor plans, amenities, and contact information.
Are there grocery stores near The Frederick?
Yes, Great Food Mart is a nearby convenience and grocery store where residents can conveniently shop for daily essentials.
What dining options are available near The Frederick?
Nearby dining includes Kylo, an Indonesian and Asian restaurant, Dosa City, Subway sandwich shop, Sodexo USAA café, and The Watering Hole bar and barbecue restaurant.
Where can residents at The Frederick get beauty and spa services nearby?
Sukeban.Nailz is a nearby beauty and spa service location where residents can enjoy nail care and beauty treatments.
What are some nearby apartment communities around The Frederick?
Nearby apartment communities include Eckert Heights Apartment Homes, Bent Tree Apartments, Silver Creek Apartments, City Crest Apartments, and Renata Apartments.
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