The Frederick

4.3
148 reviews
a living room with couches and a coffee table in front of a kitchen at The Frederick, San Antonio

About

Apartment Rental AgencyApartment Building
Welcome to The Frederick Apartments in Northwest San Antonio, where lush grounds, spacious studio, 1, and 2-bedroom floor plans, and top-notch amenities create a one-of-a-kind living experience. Enjoy walk-in closets, vinyl wood plank floors, and fully equipped kitchens, with optional Platinum Upgrades featuring granite countertops and stainless-steel appliances. Relax by our two sparkling pools, or socialize at the community clubhouse with a pool table. Conveniently located on Eckert Rd, near everything you need. Schedule your tour today and make The Frederick your new home!

Location

The Frederick
4801 Gus Eckert Rd, San Antonio, TX
78240, United States

Hours

Reviews

4.3
148 reviews
5 stars
116
4 stars
5
3 stars
3
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Mak and Lulu, for their professionalism, helpfulness, and attentiveness.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including slow responses and unresolved issues like plumbing and pest control.

Community Environment

The community is generally described as quiet and pleasant, with some residents appreciating the amenities and overall atmosphere.

Cost Concerns

Multiple customers expressed dissatisfaction with unexpected fees and high utility costs, leading to frustration over the overall value.

Mixed Experiences

While some residents reported positive experiences, others shared serious concerns about cleanliness, safety, and management responsiveness.
  • MO
    mary obregon
    Nov 2, 2025
    4.0
    Thank you Micke gor helping out. You are very much appreciated 👏
  • RG
    Rachel Garza
    Aug 9, 2025
    3.0
    I like the amenities and pool especially the leasing people are nice they work with you if your late on rent however there are downsides so we got this 2 bedroom apartment thinking we're only gonna be paying 1175 a month but nope our bill comes out to 1500 plus a month because they include internet and water in our rent . What I dont get is they make us pay 75 for the internet package even if we don't want internet. Thru them they say we still have to pay it and also they shut off our internet if we are late paying the rent even with us paying the late fee they don't care they will shut it off which is ridiculous cause we get internet somewhere else cheaper and they won't shut it off . Also somehow our water is coming out to almost 100 a month for a 2 bed 2 bath and we hardly use 1 bathroom . Our water bill in a 3 bedroom house before would only come out to 50 or less so I really don't get why our bill is coming out to so much . There is only one laundry room for the whole apartment complex and the dryers almost never work . There's always dog poop on the grass . Other wise than that these apartments are quiet and nice but those are the downsides to this apartment complex if you wanna save money and actually pay the rent your supposed to pay and not all these extra fees I say look somewhere else .
  • GN
    Gloria Nunez
    Jul 24, 2025
    1.0
    Don't do it, stay away from them!!!!! They lie, they cut corners and they don't resolve the problems or issues in a timely manner. Appliances are old and not well maintained. They also have roaches! But I guess you get what you pay for. Its worth just paying a little more to rent an apartment across the street from them. Save yourself the headache.
  • JA
    Johanna Arteaga
    Jul 17, 2025
    5.0
    I enjoy living here, Mak’ is very professional and one of the best appt managers I’ve encountered. Nice community to live in! Resident -💓💓
  • AP
    Angel Pham
    Jul 11, 2025
    5.0
    For the location and price this complex was the most affordable and convenient especially starting to live on your own. As every apartment there are things to be worked on but the staff and management are what makes it pleasant to lease here. Thank you Nova for your assistance and patience along the messy journey of moving. Thank you Cassandra for the great impression of the complex. And lastly thank you greatly to the property Manager Mak for your personality and care towards your tenants. I hope to enjoy my lease here.

Frequently Asked Questions About The Frederick

What types of apartments are available at The Frederick?

The Frederick offers spacious studio, 1, and 2-bedroom floor plans with options for Platinum Upgrades including granite countertops and stainless-steel appliances.

What amenities does The Frederick provide?

Amenities include walk-in closets, vinyl wood plank floors, fully equipped kitchens, two sparkling pools, and a community clubhouse with a pool table.