Staff Performance
Customers consistently praised staff members like Alyssa, Anna, and Lavoe for their professionalism, helpfulness, and responsiveness throughout the leasing process.
Maintenance Issues
While many reviews highlighted quick and effective maintenance responses, several customers reported ongoing issues with maintenance requests being ignored or inadequately addressed.
Community Atmosphere
The property is noted for its welcoming community vibe, with many residents expressing satisfaction with the overall cleanliness and amenities.
Communication Problems
Some residents experienced significant issues with communication from the management team, citing unresponsiveness and a lack of follow-up on complaints.
Mixed Experiences
Overall, while many customers had positive experiences, there were notable negative reviews regarding management and maintenance that suggest a divide in resident satisfaction.