Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Estela and Edee.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including pest control issues and slow response times for repairs.
Community Environment
The community is generally described as quiet and well-maintained, with beautiful grounds and a friendly atmosphere.
Management Concerns
There are significant complaints regarding management's communication and handling of issues, with some residents feeling disrespected and ignored.
Safety and Privacy
Multiple reviews raised concerns about safety, including issues with crime in the area and a lack of privacy due to management's intrusive behavior.