Brand Certified
Sunset Canyon
3.7(242 reviews)
Certified by Sunset Canyon • Feb 22, 2026
Business Details
2170 Thousand Oaks Dr, San Antonio, TX
78232, United States
Certified by Sunset Canyon • Feb 22, 2026
(726) 238-8058
Certified by Sunset Canyon • Feb 22, 2026
https://www.thesunsetcanyon.com/
Certified by Sunset Canyon • Feb 22, 2026
About
Certified by Sunset Canyon • Feb 22, 2026
Apartment Rental AgencyApartment Building
Stroll amidst the tranquil park-like setting at Sunset Canyon. Capture the warmth of the sun or relax in the shade at one of the two glistening tiered swimming pools. Unwind in the comfort of an apartment home designed to make living easy and "home" a true joy. Let the professional, caring staff introduce you to "Super Star Service." All this, along with an exceptional location in North Central San Antonio makes Sunset Canyon the ideal place to call home.
Details
- Requires appointmentNot available
- Wheelchair accessible entranceAvailable
Location
Certified by Sunset Canyon • Feb 22, 2026
Hours
Certified by Sunset Canyon • Feb 22, 2026
Reviews
3.7
242 reviews
5 stars
143
4 stars
16
3 stars
10
2 stars
16
1 star
57
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported poor communication and unprofessional behavior from management, including difficulty reaching the office and lack of follow-up on maintenance requests.
Maintenance Performance
While many reviews praised the maintenance staff for their quick response times and professionalism, there were also complaints about unresolved issues and inconsistent service.
Safety Concerns
Numerous reviews highlighted serious safety issues, including broken security gates, thefts, and violent incidents on the property, leading to a general feeling of insecurity among residents.
Property Condition
Several customers noted that the apartments and amenities are outdated and poorly maintained, with issues such as pest infestations, water shut-offs, and inadequate facilities.
Positive Staff Interactions
Despite the negative aspects, many residents appreciated the friendliness and helpfulness of certain staff members, particularly in the leasing office.
- AGAdela GuerreroFeb 15, 20265.0A good place to live in.
- ASAshley SpencerFeb 5, 20265.0Wow! This community is beautiful! It also has 2 pools! The people in the front office are always so friendly!
- RYRob YogiJan 19, 20265.0Christina was a pleasure to work with. She gave us a tour of the property and was very efficient and impressive compared to other properties we toured. While the pricing was a bit above our current budget, we would definitely consider applying here if a better price becomes available.
- KKKrisJan 16, 20265.0Christina was great and very professional on our tour. She shared efficient, informative details and was extremely knowledgeable about the community. I really enjoyed the experience and will definitely be coming back.
- DDdomthebomb182Jan 8, 20265.0Chelsea and Christina are the managers at sunset canyon apartments and for nearly the last 3 years no matter what the situation has been they have always taken care of me and my fellow friends/neighbors who also live here. Their timely manner and professionalism of addressing and fixing any issues with my apartment, lease, or around the community have always been expeditiously and meticulously met. They make it very easy to communicate and they take the time to help explain any questions you have from the very beginning. From the application and move in process, to the end and move out process. However, these two business women and the team they have established make it hard for me to want even think about leaving and I’m sure anyone else that moves here would feel the same as well!
Frequently Asked Questions About Sunset Canyon
What types of apartments are available at Sunset Canyon?
Sunset Canyon offers studio, 1 & 2-bedroom apartments in San Antonio.
What are the office hours for Sunset Canyon?
Sunset Canyon is open Monday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Does Sunset Canyon have wheelchair accessible entrances?
Yes, Sunset Canyon has wheelchair accessible entrances for easy access.
Is an appointment required to visit or rent an apartment at Sunset Canyon?
No, Sunset Canyon does not require appointments; you can visit during office hours without one.
What amenities can residents enjoy at Sunset Canyon?
Residents can enjoy two glistening tiered swimming pools and a tranquil park-like setting to relax or soak in the sun.
How can I contact Sunset Canyon for more information or to schedule a visit?
You can contact Sunset Canyon by calling their main phone at +1 726-238-8058 or by visiting their website https://www.thesunsetcanyon.com/.
Are there any fitness and recreational options near Sunset Canyon?
Yes, nearby fitness and recreational options include Rx Physique Personal Training & Group Fitness, Curves gym, The Kick Box, The Muscle Factory gym, and Jones-N4 CrossFit.
Where can residents go nearby for scuba diving equipment and instruction?
Dive World Scuba and Dive World Scuba - Thousand Oaks offer scuba diving equipment, instruction, and related services near Sunset Canyon.
What are some nearby dining options around Sunset Canyon?
Nearby dining options include China Garden (Chinese restaurant), Rotana Cafe (hookah bar and Mediterranean restaurant), Hookah Cafe (cafe and Middle Eastern restaurant), Candela Healthy Lounge (coffee shop), and Fiasco Cocktails & Sports Bar (pub and cocktail bar).
Are there pet care services available near Sunset Canyon?
Yes, Lucy's Doggy Daycare and Spa provides pet boarding, grooming, sitting, and other pet services close to Sunset Canyon.
Brand Certified Facts from Sunset Canyon
Sunset Canyon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website