Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive to inquiries and maintenance requests.
Maintenance Issues
While maintenance response times were generally quick, numerous complaints about ongoing issues such as roach infestations and inadequate air conditioning were noted.
Safety Concerns
Several reviews highlighted serious safety issues, including vehicle break-ins, inadequate security measures, and overall feelings of unsafety within the complex.
Cleanliness and Upkeep
Customers reported significant cleanliness issues, particularly with roaches and trash, as well as concerns about the maintenance of common areas and amenities.
Move-Out Charges
Multiple reviews indicated dissatisfaction with move-out charges, including disputes over cleaning and damage fees, leading to perceptions of unfair practices.