Pulte Homes - San Antonio

Reviews

• SM

  Silkson Manickam

  1 day ago
  1.0
  It is the most useless builder in the US Terrible experience First they missed out the structural change we paid Secondly very bad after sales support The electric wiring issue 2 years The roof flanks came off in 6 months They failed to replace said it was due to wind and we are responsible Overall completely very bad experience Please ovoid this builder any cost!!!
• DM

  Daniel M

  3 days ago
  5.0
  We have been in our Pulte home for 8 years and wanted to give our experience with James Donahoo, the Senior Customer Care Manager. James was truly a dedicated and hard working Manager for Pulte. During a time when we were having foundation issues James was our main source of contact. He understood that our 2 year old daughter had gone through 4 rounds of chemo and just had a liver transplant and was immunocompromised so he took extreme precautions. James made sure workers coming to our home were following strict protocols to keep our daughter safe in our home while it gets worked on. For that we are truly grateful for him. He never ignored a text, call and concern too small regarding our home. Simple questions were answered and it’s because of James that Pulte is getting a 5 star rating. When you have someone like James that puts the homeowner’s concerns first and goes above and beyond for them, Pulte should be grateful for having an employee like him. 8 years later and we’re still texting James about our house and he’s still responding. If it wasn’t for him I’m sure we would’ve been so frustrated and moved. We’ve had all our questions and concerns about our home answered and dealt with by James. Pulte should be lucky they have a dedicated employee like him that really excels at his job. 5 stars for James Donahoo!!!
• FL

  First Last

  5 days ago
  5.0
  I want to share how great my experience was with James Donahoo, the Senior Customer Care Manager who helped me with my Pulte home in Converse, TX. I had foundation issues, and James guided me through everything. With my husband passing away and having to handle all of this on my own, it was scary and overwhelming. James made the process so much easier. He always took the time to explain what was happening, what to expect, and what I needed to do. He made sure I understood everything and never made me feel alone in the process. James was always honest, kind, patient, and quick to respond. Because of him, I felt I could trust Pulte to take care of my home. He is a big reason why I would recommend Pulte to my friends and family and why I would buy another Pulte home in the future. Pulte’s leadership should know what an outstanding employee James is. He truly made a difference during a very difficult time for me.
• MT

  Michael Turturro

  Nov 17, 2025
  5.0
  The Centex home we purchased from Pulte was a positive experience from the very start. Although the home was already built, we were able to look at several models before we chose the perfect one for us. The entire team from local on site rep, to the mortgage team, and most important the construction manager were to notch professionals. Definitely the best choice we made in choosing a home.
• ER

  Edgar Rosado

  Nov 13, 2025
  5.0
  We’ve been living in our home for a year now, and we couldn’t be happier with both the house and the service provided. The quality of the construction has truly lived up to our expectations. After a year, a few minor maintenance items came up, and everything was handled promptly and professionally. We really appreciate their commitment to customer satisfaction and how easy it was to get support when needed. My family and I are very happy with our home and look forward to enjoying it for many years to come!

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