Business Details
About
Apartment Rental AgencyApartment Building
Experience the pinnacle of luxury living at Legacy Flats. Our exclusive apartments in the heart of San Antonio offer unparalleled sophistication, allowing you to immerse yourself in the vibrant culture of Texas. With top-tier amenities, resort-inspired services, and a prestigious address, you can enjoy urban conveniences while cherishing the peace you deserve.
Location
Hours
Reviews
3.1
186 reviews
5 stars
92
4 stars
7
3 stars
3
2 stars
3
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While some customers praised individual staff members for their helpfulness and professionalism, many others reported rude and unprofessional behavior from management, leading to a negative overall impression.
Maintenance Issues
Numerous reviews highlighted slow and ineffective maintenance responses, with some residents experiencing unresolved issues for extended periods.
Community Safety
Concerns were raised about safety, including reports of theft, broken gates, and aggressive dogs, contributing to a feeling of insecurity among residents.
Cleanliness and Amenities
Several reviews pointed out issues with cleanliness, particularly around trash collection and the pool area, as well as broken gym equipment and unkempt common areas.
Parking and Towing
Residents frequently complained about unclear parking policies, resulting in unexpected towing incidents, which added to frustrations with management.
- KAKk aèlynNov 16, 20251.0If you wanna be best friends with roaches come live here. The entrance sucks, crazy traffic. In a one year lease i’ve seen at least 10 accidents by the entrance including my car. I went into the office to get a new parking sticker. The lady asked what happened to my old one in a rude way. Informed her my car had been totaled, she was still questioning me! The pool is always dirty and the gym smells. I’ve complained multiple times about the bugs, no one in the office seems to care. When I signed the agent told me my unit would come with 2 bathroom sinks, nope. Worst experience ever!
- ETEric TitzeNov 13, 20255.0Quiero manifestar el excelente servicio y atención que hemos recibido del aérea de mantenimiento de Legacy Flats, especialmente de Juan Antonio. Cordiales saludos Eric Titze
- RARodolfo AzambuyaNov 5, 20255.0Buenas tardes ,bueno la verdad muy agradecido por la atención de la señora ines en recepción, muy educada y servicial siempre atenta y con mucha voluntad para asesorarnos y ayudar a adaptarse al condominio. Saluda muy atentamente Rodolfo Azambuya. .
- AGAlex GarciaNov 4, 20251.0Been living here for about 3 years now and boy. I was promised a transfer to a unit with a yard so I signed an extension and renewed my lease. New policies appeared and now I can’t transfer to a new unit with a yard for cheaper because of their “new policies.” Trapped for another 12 months. This place changes ownership and management more than an escort changes underwear. Would never recommend anyone move into this complex. Over promises and extremely under delivers. For the price, extremely not worth it. Also they have a monopoly on internet provider which is always down and never works. The list goes on and on. Only good thing about this complex is Jordan who works in the front office. Anyway, stay clear of this place yall.
- KDKristian DelunaNov 4, 20255.0Jordan has been incredibly helpful and respectful in every interaction. He always take the time to listen carefully, offer thoughtful assistance, and ensure that everyone feels valued and understood. Their professionalism and positive attitude make working with them a pleasure. I truly appreciate their willingness to go above and beyond to help others. Highly recommended!
Frequently Asked Questions About Legacy Flats
What is Legacy Flats known for?
Legacy Flats offers luxury apartments in San Antonio with sophisticated design, resort-inspired amenities, and a prestigious address.
What types of apartments are available at Legacy Flats?
Legacy Flats offers studio, 1, 2, and 3-bedroom apartment floorplans.
What are the business hours of Legacy Flats leasing office?
The leasing office is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 5 PM, and closed on Sundays.
Where is Legacy Flats located?
Legacy Flats is located at 10418 Shaenfield Rd, San Antonio, TX 78254, United States.
How can I contact Legacy Flats?
You can contact Legacy Flats by phone at +1 210-858-1388 or +1 726-204-5419.
Where can I find more information about Legacy Flats online?
Visit the Legacy Flats website at https://www.legacyflatsapts.com or check their Facebook page at https://www.facebook.com/208716639885761.
What nearby dining options are available when visiting Legacy Flats?
Nearby dining options include Mariscos Altamar San Antonio for seafood, Lin's International Buffet for Chinese cuisine, Dunkin' for coffee and donuts, and Stout's Pizza Company for pizza and casual dining.
Are there any convenient coffee or tea shops near Legacy Flats?
Yes, Boba Tea and Crumbs and Ding Tea & Crumbs offer bubble tea, and Kuma provides ice cream and café options nearby.
What recreational or shopping options are close to Legacy Flats?
Nearby you can enjoy shopping at Shaenfield Ranch Center and Timewise convenience store or participate in activities at Code Ninjas for kids and StretchLab gym.
Are there any essential services near Legacy Flats?
Yes, essential services nearby include Shaenfield Family Dental, Omni Vision - Westloop optometry clinic, Western Union money transfer services, and a Shell gas station with a convenience store.