Business Details
About
Apartment Building
Welcome to your relaxing suburban paradise at Hilltop at Shavano. Our one, two, and three bedroom apartments are located in San Antonio, Texas, and feature in-home perks like stainless-steel appliances and quartz countertops. Enjoy deluxe community amenities like a swimming pool and a fitness center to help you streamline your daily routine. When it’s time to explore the town, your prime spot near Six Flags Fiesta Texas gives you easy access to plenty of nearby restaurants, shopping options, and entertainment destinations.
Location
Hours
Reviews
3.9
270 reviews
5 stars
174
4 stars
22
3 stars
12
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Maintenance Staff
The maintenance team, particularly Orlando and Danny, received high praise for their friendliness, responsiveness, and effectiveness in addressing issues.
Management Issues
Many customers reported poor communication and unresponsiveness from management, leading to frustration over unresolved maintenance requests and billing issues.
Cleanliness Concerns
Several reviews highlighted significant cleanliness issues, particularly with trash management and pest problems, which detracted from the overall living experience.
Positive Leasing Experience
Despite some negative feedback, many customers had positive experiences with the leasing staff, particularly mentioning their helpfulness and professionalism during the application process.
- CCCarl CavanaughJan 5, 20261.0This place is poorly maintained and managed. It’s always trash all over the place. I’m calling 311 Tomorrow and the media to get some answers.
- MWMierra WarrenJan 5, 20265.0Ari was amazing. She helped me so fast, really listened to my concerns and did what she could to help. She was knowledgeable and really made my experience coming into the leasing office a great one. I recommend speaking to her if you are looking to move here. She really cares about her residents and makes a huge difference. Thank you again Ari for all of your support!! I also want to shout out Danny from the maintenance team. He is always willing to help when needed & does it with a smile on his face. He has made my experience living here great! He was able to get me a garage and a new set of mailbox keys that I requested very quickly. He is amazing!! Maribelle also deserves a shoutout for relaying the information needed to Danny so that I could be helped as quickly as possible and she made sure to update me on everything. She showed that she really cares for the residents! Thank you again!
- DSDylan StrattonDec 19, 20254.0The staff maintenance team are great. Orlando is always friendly.
- RVRocky VallejoDec 12, 20255.0The maintenance staff is incredibly friendly and skilled at their jobs. Danny and Orlando are particularly friendly and always make an effort to greet visitors, whether it’s in person or from a distance.
- NDNiki DealeyDec 9, 20255.0Danny in maintenance has always been SUPER helpful! He's also very friendly, kind and has a knack of fixing what I need done. Danny has been the maintenance team member I interact the most and I am definitely NOT complaining! He's the best!