Staff Performance
The management and maintenance teams, particularly Greg, Rosa, and Isabella, received high praise for their responsiveness, professionalism, and friendliness.
Cleanliness and Maintenance
While many residents appreciated the quick response to maintenance requests, there were significant complaints about cleanliness, particularly regarding pest issues and the state of common areas.
Community Atmosphere
Residents generally felt a sense of community and safety, enjoying the amenities and location, although some reported issues with noisy neighbors.
Pest Control Issues
Multiple reviews highlighted serious concerns about roach infestations and inadequate pest control measures, leading to dissatisfaction among residents.
Management Communication
There were complaints about poor communication from management, particularly regarding maintenance requests and resident concerns.